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Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
Onsite
Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury
Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.
The Essence of Excellence: The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.
The Employee Promise
At The Ritz-Carlton, our Ladies & Gentlemen are the most important resource in our service commitment to each other and our guests.
By applying the principles of trust, honesty, respect, integrity, and commitment, we empower and nurture talent to the benefit of each individual and the company.
The Ritz-Carlton fosters a culture where all are valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened.
Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.
Key Responsibilities
Enterprise Business Architecture Design
Define and maintain RCYC’s data & analytics business architecture, including value streams, business capabilities, and integration points across departments.
Translate corporate strategy into actionable architecture blueprints that guide platform development and analytics product delivery.
Alignment & Governance
Partner with business unit leaders to align analytics capabilities with the enterprise objectives, ensuring the enterprise roadmap reflects both departmental and cross-functional needs.
Support governance processes by ensuring that business architecture standards are applied consistently across initiatives.
Analytics Enablement
Architect how data products (dashboards, KPIs, models) integrate into business processes and decision-making, maximizing adoption and impact.
Define business capability requirements for the RCYC analytics platform and ensure they are incorporated into platform modernization efforts.
Stakeholder Engagement
Serve as a trusted advisor for executive leadership on business architecture and data strategy.
Facilitate collaboration between technology teams (data engineers, platform architects) and business units (sales, marketing, call center, finance).
Strategic Road Mapping
Shape the business architecture lens on the RCYC enterprise analytics roadmap, ensuring prioritization criteria reflect strategic impact.
Identify opportunities for cross-functional integration, such as linking sales pipeline, reservation demand, and call center performance into a unified 360° Command Center.
Qualifications
10 – 12+ years of experience in business architecture, enterprise architecture, or data strategy roles.
Bachelor’s degree in information technology, Business Administration, or a related field.
Experience in designing processes that integrate across multiple systems and technologies, ensuring smooth data flow and functional coherence.
Proven experience in designing and delivering business process architecture deliverables, such as capability maps, process flowcharts, and business capability models.
Strong knowledge of business capability modeling, value stream mapping, and operating model design.
Proven ability to align business strategy with data and analytics solutions in a complex, customer-facing environment (hospitality, travel, or luxury services preferred).
Experience in system integration and data modeling, particularly within enterprise platforms like Snowflake, Salesforce, AWS, and their role in enabling business processes.
Exceptional communication skills with the ability to influence at the C-suite level and collaborate effectively across business and technical teams.
Certifications (e.g., TOGAF, BIZBOK, CBAP, SAFe Business Architect) strongly preferred.
Success Measures
Documented business capability maps and value streams embedded into the analytics strategy.
Strong alignment between enterprise strategy and the analytics roadmap.
Broad adoption of integrated analytics products across Sales, Reservations, Operations, Marketing, Marine Operations, and Finance.
Improved executive visibility into performance through enterprise dashboards and Command Center initiatives.
The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.