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Αθήνα, Περιφέρεια Αττικής, Ελλάς
Onsite
Main purpose
As a Claims Analyst, you will play a vital role in protecting the company’s commercial and financial interests across our global shipping operations. You will manage the full lifecycle of demurrage and post-fixture claims - handling submissions, analysing complex charter party terms, negotiating outcomes, and ensuring timely settlement of every case.
You will have the opportunity to work closely with shipowners, brokers, counterparties, and internal commercial teams. Your ability to analyse, negotiate, and resolve claims will directly support Trafigura’s profitability while minimizing exposure and loss across the Group.
You will also contribute to broader commercial risk management by raising awareness of exposure, supporting contract negotiations, and participating in annual claims and exposure reporting.
Key responsibilities
Required qualifications
Preferred qualifications
Attributes for success
Department overview
Based in our Athens office, the Claims Team centrally manages all demurrage and post-fixture claims for Trafigura’s global Oil and Dry Cargo operations. As the single coordination point for every maritime claim across the Group, the team plays a vital role in protecting commercial value, minimizing financial exposure, and ensuring accurate P&L reporting.
Working closely with traders, operators, charterers, and counterparties worldwide, the team handles the full lifecycle of complex claims—analysing, negotiating, and settling disputes to maximise profit for the Group. The Claims Team also raises exposure awareness across commercial desks, supports contract interpretation, and contributes to efficient, risk-aware cargo operations.
Key relationships
Internal
Traders
Deals department (Risk Analysis team)
Chartering department
Operations department
Contracts department
External
Shipowners
Brokers
Counterparties
Equal opportunity employer
We are an Equal Opportunity Employer and take pride in a diverse workforce! We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.