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United States
Remote only
On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.
Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations. #LI-MB1
About the Role
Care Gap & Coding Automation (CGCA) is Qventus’ newest product line — a generative AI solution that helps health systems close documentation and coding gaps that drive material quality and financial outcomes. Our first condition in the market is malnutrition, with additional conditions on the near-term roadmap.
CGCA is in an early and pivotal stage of its product lifecycle. We have a beta product live at a number of partner sites and are iterating quickly toward a confirmed, sellable scope. Each implementation directly shapes the product, the playbook, and the commercial model — including a free 2-month pilot structure that converts to a paid contract on the strength of demonstrated outcomes.
As a Client Success Partner on the CGCA team, you will sit inside Product and act as the face of CGCA to our earliest clients. You will own the end-to-end client experience during the pilot and early production phases — managing the implementation, building deep relationships with clinical leaders and frontline dietitians, ensuring pilots convert, and feeding learnings directly back into product strategy. You will also play a defining role in productizing what we learn: building the implementation playbook and standing up our Delivery team to eventually own this work as CGCA reaches general availability.
This is a high-impact, high-ownership role for someone who thrives in ambiguity, wants to help build a product line from the ground up, and is energized by working hand-in-hand with clinicians.
Key Responsibilities
What We’re Looking For
Bonus Points For
Compensation for this role is based on market data and takes into account a variety of factors, including location, skills, qualifications, and prior relevant experience. Salary is just one part of the total rewards package at Qventus. We also offer a range of benefits and perks, including Open Paid Time Off, paid parental leave, professional development, wellness and technology stipends, a generous employee referral bonus, and employee stock option awards.
Qventus values diversity in its workforce and proudly upholds the principles of Equal Opportunity Employment . We welcome all qualified applicants and ensure fair consideration for employment without discrimination based on any legally protected characteristics, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Qventus participates in the E-Verify program as required by law and is committed to providing reasonable accommodations to individuals with disabilities in compliance with Americans with Disabilities Act (ADA). In compliance with the California Consumer Privacy Act (CCPA), Qventus provides transparency into how applicant data is processed during the application process. Candidate information will be treated in accordance with our candidate privacy notice.
*Benefits and perks are subject to plan documents and may change at the company's discretion.
*Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test.
