Senior Cloud & Infrastructure Engineer

Shape the future of our cloud and IT infrastructure

Location: Crowborough with hybrid working

At Servomex, our colleagues are at the heart of our mission and we are excited to be looking for an experienced Senior Cloud & Infrastructure Engineer to play a key role in designing, delivering and supporting secure, resilient, and modern IT services across our organisation.

This is a hands-on technical role with real influence. You’ll take ownership of our Azure and Microsoft 365 platforms, contribute to cloud and infrastructure strategy, and ensure services are reliable, secure and aligned with business goals. Alongside delivery, you’ll mentor colleagues, promote best practice, and help drive continual improvement across our IT environments.

If you enjoy combining deep technical expertise with problem-solving, collaboration and service ownership, this could be an excellent next step.

• Base salary range – up to £65,000
• Location - Crowborough, East Sussex
• Hybrid – three days onsite
• Permanent eligibility to work in the UK – no sponsorship available

Key responsibilities include:

• Own and manage Azure and Microsoft 365 environments, ensuring security, resilience, governance, and cost visibility
• Design, build, and support cloud, hybrid, and on-premise infrastructure solutions aligned to business needs and best practices
• Act as technical owner for key platforms and services, making day-to-day technical decisions within agreed governance frameworks
• Implement and maintain identity and access management using Entra ID, Conditional Access, MFA, and RBAC
• Administer and optimize Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune
• Lead and support legacy system modernization and cloud migrations
• Maintain and improve backup, disaster recovery, and business continuity solutions
• Monitor platform health, performance, and capacity, taking proactive action to reduce risk
• Own endpoint and device management, including build standards and compliance
• Act as a Level 2/3 escalation point for complex incidents and root cause analysis
• Work closely with internal stakeholders, suppliers, and partners

What we’re looking for:

• Strong hands‑on experience with Azure and Microsoft 365 administration in a production environment
• Solid knowledge of Entra ID / Azure AD, Active Directory, Group Policy, identity governance, and security controls
• Experience supporting hybrid infrastructure operations, including:
• Virtualisation (VMware vSphere / ESXi)
• Backup and disaster recovery
• Core networking (TCP/IP, DNS, DHCP, LAN, firewalls)
• Proven experience operating and securing live services, with a focus on stability, resilience, and risk reduction
• Confident acting as a Level 2/3 escalation point, owning incidents through to resolution
• Experience defining and maintaining technical standards, operating models, and documentation
• Comfortable working with third‑party suppliers and internal stakeholders to deliver reliable IT services
• Strong troubleshooting, communication, and ownership mindset within an ITIL‑aligned environment

Nice to have:

PowerShell or automation experience, exposure to Azure PaaS or serverless services, Veeam or VMware tooling, ServiceNow, SAP or Salesforce, and relevant Microsoft, VMware, or security‑focused certifications.

Education / Qualifications:

• A relevant degree, diploma, apprenticeship, or equivalent practical experience in Information Technology, Computer Science, Infrastructure, Cloud, or a related discipline.

A full job description will be provided during the interview process.

• Location: Crowborough, East Sussex
• Job Type: Full Time, Permanent, Hybrid.
• Work Schedule: Monday to Friday

Basic salary range: up to £65,000

Servomex considers several factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Benefits:

You’ll enjoy a competitive package that includes a discretionary bonus, private medical, a pension plan, with up to 10.5% employer contribution, and 25 days’ annual leave with the option to buy more, plus bank holidays and a company shutdown day. We also have an award-winning Wellbeing Programme and an excellent Talent Management Programme, life assurance, enhanced family friendly benefits, two volunteering days, a cycle to work scheme and more!

Interview & Selection Process:

We want you to feel confident that Servomex is the right place for you. Throughout the process, you’ll have plenty of chances to ask questions and get a real sense of who we are, what we do and what your future here could look like.

• Friendly chat with our Talent Team
• Teams video interview with the hiring team
• On‑site interview, meet the team and tour of our facility

We welcome and support candidates who may need reasonable adjustments during the recruitment process. You will have an opportunity to tell us about any adjustments you may need when you apply, and we will do our best to put these in place.

We are also committed to making reasonable adjustments for employees wherever possible, so that everyone can perform their role to the best of their ability.

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A Virtual Tour of Servomex, UK.