Senior Community Relations - Business Development Representative

Accountabilities:

• Support behavioral health program initiatives through strategic community outreach and relationship-building activities.
• Develop and maintain professional relationships with senior executives, medical professionals, and key decision-makers at prospective referral organizations.
• Maintain a consistent schedule that balances ongoing referral-partner engagement with new business development opportunities.
• Manage referral and admissions processes effectively, helping convert inquiries into appropriate admissions while ensuring a positive experience for prospective clients and referral partners.
• Identify and develop referral opportunities within the assigned geographic territory.
• Collaborate on marketing and public relations materials designed to establish and strengthen relationships within the local community.
• Maintain a network of professional contacts and provide regular follow-up, data, and feedback to internal stakeholders.
• Coordinate meetings with referral partners and prospective clients, including facility tours when appropriate.
• Work closely with leadership and treatment facility teams to identify and develop new business opportunities.
• Develop and participate in seminars, educational initiatives, and community campaigns designed to generate new referral relationships.
• Identify barriers that may prevent clients from accessing appropriate services and help communicate potential solutions.
• Perform other responsibilities as assigned while consistently demonstrating kindness, teamwork, empathy, integrity, excellence, and commitment to the mission.

Requirements

• 2+ years of experience in sales, business development, community relations, or a related field.
• Experience in the healthcare industry is preferred, with substance use disorder or mental health experience strongly preferred.
• Bachelor’s degree in human services, healthcare, business, or a related field is preferred; equivalent professional experience may also be considered.
• General understanding of treatment modalities, levels of care, and industry best practices for substance use and co-occurring disorders.
• Strong verbal and written communication skills, with the ability to communicate effectively with professionals, clients, and community stakeholders.
• Ability to build trusted, long-term professional relationships with individuals at different levels of an organization.
• Demonstrated ability to work independently, manage a schedule effectively, and take initiative while also contributing as part of a team.
• Strong problem-solving skills and the ability to apply sound judgment when dealing with varied situations.
• Ability to read and interpret policies, procedures, safety rules, and other relevant documentation.
• Flexibility to adapt to changing departmental and business needs.
• Comfortable with in-person meetings, public speaking, telephone communication, email, video conferencing, and regular interaction with external partners.
• Ability to meet the physical requirements of the role, including extended periods of sitting or standing, repetitive hand movements, and occasional lifting or moving of items.

Benefits

• Full-time, salaried position.
• Remote work environment within the specified geographic area.
• Opportunity to work in the behavioral health and community outreach space.
• High degree of autonomy and independence in managing community relationships and business development activities.
• Opportunities to collaborate directly with treatment facility leadership and healthcare professionals.
• Regular opportunities for professional networking, community engagement, and relationship development.
• Reasonable accommodations available to enable individuals with disabilities to perform the essential functions of the role.
• Compensation and additional benefits are provided according to the employer’s applicable employment package.