Senior Consultant – Senior Project Manager

Accountabilities

• Lead Enterprise Project Delivery: Manage complex, strategic technology implementations, overseeing project teams and deliverables while ensuring alignment with client objectives, contractual commitments, timelines, and budgets.

• Develop and Maintain Project Plans: Create detailed project schedules, monitor milestones, track progress, adjust plans when necessary, and proactively resolve issues that could affect delivery.

• Manage Day-to-Day Execution: Coordinate implementation activities, project documentation, status reporting, resource allocation, and communication across technical and non-technical teams.

• Oversee Cross-Functional Teams: Lead teams of approximately 10–20 resources across multiple workstreams, including offshore delivery teams, ensuring effective collaboration and accountability.

• Manage Budgets, Contracts, and Scope: Oversee project budgets and resource requirements, review statements of work (SOWs), monitor contractual obligations, and coordinate change orders with delivery leadership when project scope or requirements change.

• Drive Risk and Issue Management: Identify, assess, and mitigate project risks, dependencies, and delivery challenges while maintaining clear escalation procedures and appropriate stakeholder communication.

• Ensure Delivery Governance: Establish and manage stage-gate reviews, apply standardized development lifecycle methodologies, and ensure project activities comply with established governance and quality standards.

• Support Requirements Gathering and Solution Planning: Facilitate requirements discussions, contribute to project deliverables, evaluate business and technical needs, and develop realistic project plans and estimates.

• Oversee Salesforce Implementations: Lead medium- and enterprise-scale Salesforce projects, identifying opportunities to leverage Salesforce capabilities, platform features, and integration tools to meet business requirements.

• Coordinate Integration and Data Migration: Oversee complex system integration and data migration initiatives, ensuring appropriate planning, coordination, and execution across relevant technical workstreams.

• Manage Hybrid Delivery Models: Apply appropriate waterfall and agile practices to coordinate implementation activities, maintain delivery momentum, and respond effectively to changing requirements.

• Build Trusted Client Relationships: Establish and maintain strong relationships with client project stakeholders, providing strategic guidance, communicating solution options, and contributing to future product roadmaps.

• Facilitate Stakeholder Communication: Translate technical issues into clear business terms and maintain effective communication among clients, developers, internal technology teams, product specialists, and delivery leadership, including during non-traditional business hours when needed.

• Drive Continuous Improvement: Identify opportunities to improve delivery processes, develop reusable project assets, and share knowledge and methods that strengthen team performance.

• Pursue Professional Development: Complete assigned Salesforce Trailhead learning and obtain the Salesforce certification designated in consultation with management within 12 months of joining.

Requirements:

• Senior Project Management Experience: Demonstrated experience leading large, complex technology projects with direct responsibility for project teams, budgets, schedules, scope, and deliverables.

• Team and Resource Leadership: Experience managing teams of approximately 10–20 resources across multiple workstreams, including offshore teams and geographically distributed delivery resources.

• Salesforce Implementation Expertise: Extensive experience delivering medium- and enterprise-scale Salesforce solutions, with hands-on familiarity with Salesforce products and implementation methodologies.

• Salesforce Certifications: Multiple Salesforce certifications, such as Administrator, Consultant, Developer, or Architect credentials.

• Consulting Background: Extensive external consulting experience, including CRM consulting, client engagement, solution delivery, and stakeholder management.

• Technical Configuration Skills: Hands-on ability to configure Salesforce and perform declarative development and customization tasks.

• Integration and Data Migration: Experience managing complex integrations and data migration engagements involving enterprise systems.

• Project Governance and Methodology: Experience working with hybrid waterfall and agile delivery models, project lifecycle standards, stage-gate reviews, and formal change management processes.

• Budget and Resource Management: Strong capabilities in financial oversight, resource planning, project estimation, scope management, and contractual delivery.

• Delivery Performance: A demonstrated history of delivering high-quality project outcomes on schedule and within budget while managing risks and competing priorities.

• Analytical and Problem-Solving Skills: Ability to evaluate business and technical requirements, develop practical delivery plans, resolve complex issues, and make sound decisions under pressure.

• Communication and Organization: Excellent written, verbal, interpersonal, and organizational skills, with the ability to communicate effectively with both technical teams and executive-level stakeholders.

• Client-Centric Leadership: Strong people leadership, relationship-building, accountability, and collaboration skills, with a commitment to client success and long-term partnerships.

• Remote Team Coordination: Ability to manage distributed teams and communicate with remote developers across different time zones, including non-traditional working hours when required.

• Adaptability and Innovation: A proactive approach to identifying delivery improvements, developing creative solutions, and adapting to evolving project requirements.

• Preferred Industry Experience: Experience in financial services, including banking, lending, or wealth management; insurance; or healthcare, including payer or provider organizations.

• Preferred Salesforce Specialization: Experience with Salesforce Financial Services Cloud or Salesforce Health Cloud is an advantage.

• Additional Preferred Experience: Previous employment with a Salesforce systems integrator (SI) or experience as a Salesforce Implementation Consultant.

• Preferred Certifications: Project Management Professional (PMP) and Certified ScrumMaster (CSM) certifications are beneficial.

• Commitment to Professional Growth: Willingness to complete assigned Salesforce learning and certification requirements within the first 12 months of employment.

• Work Arrangement: Full-time remote position based in the United States.

Benefits:

• Competitive Compensation: Annual salary range of $100,000–$190,000, with compensation dependent on relevant experience, qualifications, and role alignment.

• Remote Work Flexibility: A full-time remote work arrangement within the United States.

• Senior-Level Project Ownership: The opportunity to lead complex enterprise implementations and take direct responsibility for project delivery, team performance, and client outcomes.

• Strategic Client Engagement: Opportunities to develop trusted relationships with enterprise clients and contribute to long-term technology roadmaps.

• Professional Development: Opportunities to deepen Salesforce expertise through Trailhead learning and relevant professional certifications.

• Cross-Functional Collaboration: Work with technical specialists, consultants, offshore teams, and client stakeholders across complex digital transformation projects.

• Career Growth: Exposure to enterprise-scale implementations, consulting engagements, project governance, and strategic delivery leadership.

• Inclusive Workplace: A commitment to equal employment opportunity, with employment decisions based on qualifications, capabilities, and performance.