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Irvine, California, United States
Hybrid
We're looking for a Solution Designer who can do the hardest part of consulting: walk into a complex client environment, understand what's broken, and map a credible path forward - then roll up their sleeves and design the solutions that get you there.
At CompassX, Solution Designers sit at the intersection of transformation strategy and hands-on delivery. You won't just facilitate workshops or hand off wireframes. You'll own the arc from current state assessment through future state vision to the roadmap that connects them - and then help design the individual solutions that execute against it.
This role is SoCal-based and client-facing, with a focus on our LA/OC based engagements.
Map the Landscape: Lead current state assessments - process mapping, stakeholder discovery, pain point synthesis - to build a clear picture of where a client is and why it matters.
Design the Future State: Develop future state visions and transformation roadmaps that are grounded in business reality, not just best practice. Prioritize ruthlessly. Sequence work that can actually land.
Own Solution Design: Once the roadmap is set, design the individual solutions that deliver against it: requirements gathering, process redesign, capability definition, and handoff to delivery teams.
Drive Stakeholder Alignment: Facilitate workshops and working sessions with senior client stakeholders. Build trust quickly, navigate competing priorities, and get people aligned behind a direction.
Bridge Strategy and Execution: Be the connective tissue between what leadership wants and what the delivery team can build. Translate ambiguity into structure and structure into action.
Bring AI Into the Work: Use modern AI tools to accelerate discovery, synthesis, and design - and help clients understand how AI can reshape their operating model.
Consulting Pedigree: 5–10 years in a consulting or client-facing delivery environment. You've run complex engagements, not just supported them.
Transformation Design Fluency: You've mapped current and future states before. You understand business process re-engineering, capability design, and what it takes to make a roadmap defensible to a CFO.
Solution Design Range: You can move from the 30,000-foot roadmap down to the detailed requirements level without losing the thread. Ideally, you've touched both transformation design and solution design in the same engagement.
UX & Design Sensibility: Experience with service design, interaction design, or User Experience is a plus - particularly for engagements where the solution has a product or digital component.
Stakeholder Horsepower: You can hold a room with senior clients, facilitate a messy alignment session, and leave people feeling like progress was made.
AI-Forward Mindset: You actively use AI tools in your workflow and are curious about how they reshape consulting delivery and client operating models.
Local Presence: Based in LA or Orange County, with the ability to be on-site at client locations in the SoCal area.