This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Consulting Engineer based in Switzerland.
Join a global team providing high-level technical guidance and consultative support to strategic enterprise customers.
This role combines hands-on engineering, architecture, development assistance, and advanced technical support.
You’ll work directly with customers on complex projects spanning design, migration, integration, implementation, performance, and production environments.
Half of your time will focus on project engineering and consulting, while the other half will center on consultative support and customer success.
You’ll collaborate closely with Engineering, Product Management, Sales, and Support teams to solve challenging technical problems and influence product direction.
The position offers significant ownership, customer visibility, and the opportunity to work with large-scale distributed database and cloud environments.
You’ll also contribute to technical content, mentor colleagues, and help shape scalable support practices within a fast-growing, globally distributed organization.
Accountabilities
- Lead and contribute to enterprise customer projects covering architecture, system design, integration, implementation, migration, sizing, development, tooling, and technical documentation.
- Conduct technical research, benchmarking, performance testing, functional testing, and architectural assessments to support customer requirements.
- Provide consultative support to strategic customers, users, and prospects throughout implementation, onboarding, production launches, and Proofs of Concept.
- Deliver hands-on architectural, technical, migration, and development assistance tailored to complex customer environments.
- Support technical cases across L1 to L3 levels when not assigned to larger customer projects.
- Partner with Product Management, Engineering, Sales, and Support teams to contribute customer insights to product roadmaps and account strategies.
- Develop and maintain technical resources including public and internal documentation, knowledge-base articles, learning materials, reference architectures, blogs, and benchmark results.
- Help define scalable technical solutions and best practices for deploying and operating distributed database environments.
- Contribute to team growth by participating in hiring, onboarding, mentoring, and knowledge sharing.
- Participate in scheduled and on-call coverage to support high-quality 24/7 service in a global environment.
- Travel regionally for customer and team engagements, with up to approximately 35% onsite travel expected.
Requirements:
- 5+ years of experience in Professional Services, Technical Support, Technical Account Management, Engineering/SRE, Project Management, or a comparable technical role.
- At least 5 years of relevant industry experience implementing, operating, or supporting scalable and fault-tolerant distributed database management systems.
- Strong technical breadth and depth across areas such as DBMS, OLAP, cloud and SaaS platforms, distributed systems, Linux/Unix, Kubernetes, system or network administration, and big data.
- Proven experience leading and delivering large-scale technical projects involving multiple experienced engineers and stakeholders.
- Strong expertise with at least one major public cloud provider, such as AWS, GCP, or Azure, including infrastructure-as-a-service environments.
- Experience working directly with enterprise customers and providing technical oversight, architectural guidance, migrations, or Proofs of Concept.
- Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
- Strong customer focus, collaboration skills, and the ability to build trusted relationships across customers, partners, Engineering, Sales, and Support teams.
- Self-driven, curious, adaptable, and committed to continuous technical learning.
- Comfortable working in a global, distributed environment with scheduling and on-call requirements.
- Experience with open-source technologies, either as a user, community member, or contributor, is a plus.
- Experience with data-pipeline technologies such as Kafka, Kinesis, Spark, RabbitMQ, or similar tools is advantageous.
- Hands-on experience with ClickHouse or another OLAP or DBaaS technology is a strong plus.
Benefits:
- Flexible, remote-friendly work environment within a globally distributed organization operating across more than 20 countries.
- Employer contributions toward healthcare.
- Stock options and equity participation.
- Flexible time off in the United States and generous time-off allowances in other countries.
- $500 home office setup allowance for remote employees.
- Opportunities to participate in global company gatherings and in-person team events.
- Significant exposure to enterprise customers and complex technical projects across architecture, cloud infrastructure, distributed systems, and database technologies.
- Opportunities to deepen expertise in large-scale, high-performance data platforms and cloud-native technologies.
- Career development through technical leadership, mentoring, customer consulting, and cross-functional collaboration.
- Opportunity to contribute directly to product direction, technical resources, and scalable support practices.
- Up to approximately 35% regional travel, offering opportunities for onsite customer and team engagement.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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