Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
Itron is seeking a Senior Contract Administrator to join our Global CME Contract Management team. This senior individual contributor role, you will support the full contract lifecycle, including contract preparation, review, negotiation, administration and execution.
You will collaborate closely with Sales, Commercial Legal, Proposals, Pricing, Delivery Services, Deal Desk, Finance and other business partners to help structure, negotiate, and manage customer agreements that support Itron's business objectives while balancing risk and compliance requirements.This role combines strong commercial judgment, attention to detail, and customer focus with the ability to manage multiple priorities in a fast-paced environment.
Career Growth Opportunity
This position is part of Itron's professional contracting career path and offers opportunities to advance into Contract Manager, Contract Management leadership, or commercial-focused positions such as Commercial Lead and Senior Commercial Lead, based on business needs, demonstrated performance, and capability.
Duties & Responsibilities
- Draft, review, revise, negotiate, process, and administer commercial agreements, including master sales agreements, order documents, amendments, statements of work, change orders, and related documents.
- Partner collaboratively with customers and internal stakeholders to negotiate terms that support customer-centric business objectives while appropriately managing contractual and commercial risk.
- Review agreements, statements of work, change orders, RFP terms, and related documentation for accuracy, completeness, contractual alignment, and applicable obligations.
- Conduct contract reviews and gap analyses to identify inconsistencies, non-standard provisions, risks, and third-party flow-down requirements, escalating complex or high-risk matters as appropriate.
- Ensure contracts align with company policies, applicable legal requirements, government specifications, and established Commercial Legal contracting frameworks.
- Maintain accountable oversight of contract records, agreement requests, pending actions, commitments, and lifecycle activities to support data integrity, audit readiness, and timely execution.
- Serve as an authentic and trusted business partner to Sales, Legal, Pricing, Deal Desk, Finance, Delivery Services, and other stakeholders, clearly communicating contract requirements, risks, and recommendations.
- Manage multiple transactions and competing priorities with an agile, solutions-oriented approach while maintaining ownership of stakeholder coordination through execution or resolution.
- Contribute innovative ideas to improve contract templates, playbooks, tools, policies, processes, and governance practices that increase efficiency and consistency.
- Share contracting knowledge and best practices to strengthen collaboration, operational effectiveness, and the customer experience.
Required Skills & Experience
- Bachelor's degree in Business Administration, Legal Studies, Supply Chain Management, Finance, or a related field, or equivalent combination of education and relevant experience.
- 5+ years of experience in contract administration, contract negotiation, commercial contracting, or a related field.
- Working knowledge of commercial contract principles, including contractual obligations, liabilities, terms, renewals, indemnities, and risk allocation concepts.
- Experience drafting, reviewing, negotiating, and administering customer-facing commercial agreements.
- Strong commercial judgment with the ability to assess risk, identify issues, and determine when escalation is appropriate.
- Demonstrated ability to manage multiple priorities, complex transactions, and competing deadlines in a dynamic environment.
- Excellent organizational skills with a strong attention to accuracy, detail, and data quality.
- Effective verbal and written communication skills with the ability to build productive relationships across diverse stakeholder groups.
- Proficiency with Microsoft Office applications and related business productivity tools.
- Demonstrated commitment to customer-centric service, accountability, collaboration, and continuous improvement.
- Ability to work effectively in a team-oriented environment while maintaining ownership of assigned responsibilities.
Preferred Skills & Experience
- Experience using Salesforce, Conga, or other contract lifecycle management (CLM) platforms.
- Familiarity with electronic signature solutions and approval workflow processes.
- Understanding of contracting principles related to hardware sales, professional services, software licensing, Software-as-a-Service (SaaS), maintenance, and support agreements.
- Experience creating or maintaining operational reports and metrics such as contract cycle times, queue management, aging reports, or performance dashboards.
- Experience supporting a shared services, center of excellence, or global contracting organization.
- Knowledge of utility, energy, technology, telecommunications, or infrastructure industries.
- Experience collaborating within highly matrixed organizations and cross-functional teams.
Travel: 1-10%
Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
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Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
