The Senior Security Specialist acts as a first responder for emergencies, evacuations, and active shooter incidents supporting the Guardian home office location in New York City. It is an armed, on-site position that has daily responsibilities for processing visitors, assisting colleagues, monitoring access control alarms, and cameras, collaborating closely with building security, and conducting building tours.
You will
Respond to emergencies in an orderly manner using proper training and following all SOPs.
Function as first responder in security emergencies, making “on the spot” determinations, of how to respond and determining when an escalated response / potential use of force is required to protect employees.
Ability to interact with law enforcement and other emergency responders in a highly effective manner.
Provide a courteous, professional, respectful, and pleasant interaction with each associate and visitor; presents a good image of Guardian and of the Corporate Security Office.
Communicate in a manner that is open, honest, and responsive in all situations, to the extent authorized.
Check for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress and egress, access control or video surveillance problems, and unauthorized people.
Prepare logs or reports in accordance with departmental requirements and procedures.
Document all incidents in a manner that ensures all facts are accurately reported and can be effectively used in connection with any necessary legal action that may be required.
Have control access to Guardian facilities; assist visitors and verify right to access; screens visitors and Guardian associates in an efficient manner in order to expedite their admittance to the facility.
Monitor entrances and exits, prevents unapproved or unlawful entry, controls entrances, monitors remote entrances and other areas of the facilities.
Perform investigations of alleged misconduct, involving analysis of facts to help determine the direction of the investigation, making determinations of credibility based on the facts and witness interviews, and recommending findings and conclusions.
Conduct site visits to new and existing locations to conduct security assessments and determine control requirements and improvements if necessary.
Perform threat / risk assessments involving executive travel and accompanying executives to ensure appropriate security measures are in place.
You have
5 Years of proven experience in Law Enforcement or Corporate Security roles (Preferred)
Experience in Emergency Response and First Responder services (e.g., Fire, First Aid, CPR, etc.)
Strong Customer Service Skills
Excellent communication and writing skills.
Ability to remain calm and take control during emergency situations.
Experienced in writing reports
Valid Driver’s License (Required)
Must successfully pass a comprehensive background check and must be drug free (Required)
NY Armed Guard certified (or able to obtain)
Basic knowledge of Microsoft Word and Excel
High degree of professionalism and accountability
Red Cross First Aid, CPR and AED certified (Preferred)
Understand applicable federal, state, and local laws and regulations.
Self-starter with the ability to solve problems with little supervision.
Ability to manage multiple projects with multiple deliverables simultaneously.
Experience adapting to changing business priorities and environments.
Leader Behaviors
Achieve Results
Take ownership & accountability for actions and results.
Convey a sense of urgency; meet deadlines without compromising quality & accuracy.
Able to operate in a complex environment with rapid change and manage multiple efforts simultaneously.
Values People
Shows respect for & cooperate with individuals of a variety of backgrounds.
Builds effective working relationships, work to include others.
Acts as a team player by collaborating and working toward common goals.
Manages conflict & friction effectively.
Does the Right Thing
Lives up to commitments.
Demonstrates high standards of professionalism, integrity & customer service.
Holds self and others accountable for actions/decisions.
Acts honestly & fairly in business practices and dealings with others.
Put Customers First
Actively listens to what customers (end users/sponsors/stakeholders) have to say.
Take action to resolve customer problems promptly & to ensure customer satisfaction.
Uses feedback as an opportunity to continuously improve customer service levels.
Reporting Relationship
This position reports to the Head of Corporate Security Operations
Location /Travel
On site – 5 days required, Monday through Friday – Hudson Yards, NYC
Salary Range:
$82,770.00 - $135,975.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.
Visa Sponsorship
Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.
Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment
As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.
Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com, making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via MyHR@glic.com.
Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.