Senior Creative Cloud Solutions Expert

The Opportunity

As a Senior Strategic Development Manager, you will play a pivotal role in accelerating the adoption of Adobe’s latest innovations across enterprise customers. Working in close partnership with Customer Success teams, you will lead strategic discovery engagements, deliver tailored workshops and demonstrations for customers to realise tangible value from Adobe’s solutions. Acting as a trusted advisor, you will guide customers from insight to execution translating business needs into real-world workflows and driving meaningful outcomes at scale.

What You’ll Do

• Qualify discovery insights, build engagement plans, assess customer maturity and prioritise use cases.

• Lead high-impact discovery sessions, workshops, and tailored demo's across Adobe’s emerging product portfolio.

• Build and deliver customised demos aligned to customer workflows, business objectives and industry context.

• Assess customer readiness, lead customer pilots and drive success outcomes.

• Accelerate adoption and expansion of Adobe solutions.

• Facilitate workshops mapping current-state challenges to future-state workflows, including GenAI-powered use cases.

• Demonstrate and articulate value in clear business terms, tied to return on investment, efficiency, and business outcomes.

• Capture and synthesize actionable customer insights to inform Product strategy and Go-To-Market initiatives.

• Collaborate cross-functionally with Sales , Product, and Global Strategic Development teams to drive product value realisation.

What You’ll Need to Succeed

• Proven ability to build trust and operate as a strategic advisor to enterprise customers, influencing senior participants.

• Strong experience leading discovery workshops and uncovering opportunities to enhance creativity and productivity.

• Hands-on expertise with Adobe Creative Cloud, including proficiency in Creative “Pro” applications, with exposure to emerging generative AI technologies and use of API's (including non-Adobe ecosystems)

• 7–10 years of experience as a Creative Designer within ANZ enterprises, in-house agencies, or leading creative agencies.

• Deep understanding of end-to-end creative workflows, automation, and the application of Gen AI within enterprise environments.

• Ability to effectively demonstrate Adobe solutions including Firefly, Adobe Express, and Acrobat (including Studio capabilities).

• High energy with exceptional presentation, storytelling, and demo delivery skills, tailored to diverse audiences

• Experience engaging with IT partners and developers, including familiarity with API driven solutions and integrations.

• Strong ability to identify scalable, high-impact use cases and drive measurable organizational outcomes

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.