Senior Crisis Management Specialist

About Ameren Services (B&CS)

Ameren Services provides administrative support and services to Ameren Corporation and its operating companies, subsidiaries and affiliates. Ameren Services includes a wide range of skill sets and roles, from finance and legal experts to digital and cyber specialists, plus those charged with ensuring environmental compliance and operational safety. Together, we help execute a strategy that enables Ameren to deliver superior long-term value to customers, shareholders and the environment.

Our benefits include:

• Medical coverage on date of hire

• 100% employer paid cash balance pension plan

• 401(k) with company match fully vested on date of hire

• Minimum of 15 days paid vacation and 12 paid holidays

• Paid parental leave and family caregiver leave

Visit our Benefits & Perks Page for more information on benefits provided to regular full-time employees. ​

 

About The Position

The Crisis Management Specialist is responsible for Work closely with Business Continuity Planning as well as Crisis Management Planning on significant projects that affect Ameren Crisis Management Department operations and capability.

 

Key responsibilities include:

Responsible for supporting the administration of Ameren's crisis management and business continuity programs, including:

• Confirm that Business Continuity and Crisis Management program components (Business Impact Analysis, Risk Assessments, Threat and Hazard Identification Risk Assessments (THIRA), strategy development, plan development, etc.) are current, effective, and address Ameren's business requirements.
• Perform business segment emergency response plan reviews to ensure accuracy, viability, and alignment with the Ameren Crisis Management Plan
• Work closely with Ameren's Business Units and Crisis Management/Business Continuity team members to create and maintain effective plans
• Develop schedules and materials for Crisis Management and Business Continuity training/awareness activities to ensure that crisis management and business continuity teams are trained and proficient in implementing their plans
• Support the coordination of recovery simulations (Walk-throughs, Table Top Exercises, Functional Exercises, etc.)
• Administer and manage content on the Crisis Management SharePoint and other associated tools
• Assist emergency communications and human resources crisis planning for Ameren employees
• Support internal and external audits and certification of the Crisis

Management and Business Continuity Plans:

• Support the Crisis Management Team to include: scheduling conference calls, supporting emergency communications, preparing and distributing status updates, guiding decision-making, serving (as needed) as a member of the Ameren Watch Center, confirming execution of action items, and creating post-incident reports
• Support business continuity related initiatives, to include: alternate work site resource management, strategy development, and in-house training and awareness campaigns
• Assist with the development of procedures, guidelines, and templates in support of the Ameren Crisis Management and Business Continuity Policy and Standards and life-cycle
• Assist with plan reviews to develop consistency across the organization and to maintain program integrity
• Track business unit responsibilities with plan deliverables to confirm timely completion and completeness
• Communicate with Business Partners when system changes impact planning
• Work with the Business Units and Crisis Management Team to confirm accurate status and progress reporting
• Monitor system changes for potential impact to planning
• Promote the development of a professional, goal-oriented business perspective among department staff through words and deeds and mentoring
• Support all corporate goals, objectives, and guidelines.  Other activities as required.

 

Qualifications:

Bachelor’s Degree from an accredited college or university, preferably in Business Administration, Education, Leadership Development, Organizational Psychology, Organization Development or closely related discipline, is required. Five or more years of relevant overall operations experience required. One or more years of business continuity planning experience is required.   Must commit to obtain any emergency management certification identified as appropriate for the position. Experience with emergency management or utility public safety or public health preferred.

 

In addition to the above qualifications, the successful candidate will demonstrate:

Knowledge of Incident Command System (ICS) and application to project work. Proficiency in Microsoft Office suite of applications (Word, Excel, PowerPoint, SharePoint, etc.). Be available for on-call support of after-hours emergencies. Be a productive team player and must also be comfortable working independently. Experience managing multiple priorities and the ability to refocus and reprioritize as department needs require. Excellent problem solving and analytical skills; proven ability to meet deadlines and multi-task. Excellent verbal, written, and presentation skills. Be able to interact and work efficiently and effectively with employees across the organization. Strong facilitation and project planning skills. Self-motivated, self-directed and able to perform job functions with minimal direction/supervision. Demonstrate a consistently high level of customer focus. Ability to travel within the Ameren territory is required.

Additional Information:

Ameren’s selection process includes a series of interviews and may include candidate testing and/or an individual aptitude or skill-based assessment.  Specific details will be provided to qualified candidates.

 

Compensation Range:

$90,500.00 - $140,300.00

At Ameren, base salary is one component of a competitive compensation package for employees. Our pay ranges are broad to allow for movement within our organization and to accommodate different skill sets and levels of expertise. We take into consideration a variety of factors including, but not limited to, skills, abilities, experience, education, credentials, and internal equity when determining the base salary offered. Roles are eligible for additional rewards including annual incentive payments based on individual and company performance.

If end date is listed, the posting will come down at 12:00 am on that date:

Thursday November 26, 2026

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.