🧡 About Alma
At Alma, we believe sustainable commerce depends on fair, well‑balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers.
Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt.
As the buy now pay later leader in France and active in 10 European countries, we've empowered over +25,000 merchants and 10 million consumers.
With 380+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started!
👐 About the team
The mission of our Operations team is to provide the best customer support experience to our users (consumers and merchants) and to scale efficiently the daily operations of our business leveraging automation, AI and data. This ops team has 2 data analyst - business and the full data team is more than 15 data experts. You will hold a cross-functional role that bridges our team with the rest of the organisation, particularly with the data, product, and engineering teams.
This position is a permanent position (CDI) based in Paris.
💼 About the job
- Build, improve, and maintain data and dashboards that will empower our teams to monitor their key performance indicators, make data-driven business decisions, and drive accountability.
- Support our team members on their day-to-day data requests ****to ensure our operations run like a well-oiled machine.
- Train our team members on understanding our data and data tools.
- Deep dive into data to frame business problems and gather actionable insights and data-driven solutions, notably to our tech team.
- Drive a data culture in the team with documentation and best practices, and work closely with our Central Data teams to improve data quality across the board.
🧰 You will work with
SQL, Python, Looker, Tableau
🧩 About you
To succeed in this job
- You're comfortable with data visualisation tools (Looker, Tableau...) and languages, with solid SQL skills and ideally some Python experience
- You communicate complex findings clearly, both in writing and in conversation, for technical and non-technical audiences alike
- You're minimum 3 years as a data analyst
- You're at ease defining and working with metrics to drive business decisions
And it will be nice if you also
- Are autonomous, thorough, and detail-oriented
- Communicate with confidence and know how to challenge and convince your stakeholders
- Love investigating issues and digging into root causes to find the right solutions
- Put yourself in your users' shoes and come up with creative ideas to improve their experience
- Have an entrepreneurial mindset, take ownership, and aren't afraid to get your hands dirty
Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience.
🧘 What’s in it for you
If you join, you will be able to grow and impact on:
- The Operations team's performance, by building the dashboards and insights that help a whole team monitor what matters, make faster decisions, and scale with confidence
- Alma's data culture, by creating training, documentation, and best practices that raise the data literacy of an entire team, with direct collaboration with the central Data org
- Your own growth, in a cross-functional role that sits at the intersection of Operations, Product, Data, and Engineering, giving you both business depth and technical breadth
🤑 Compensation & benefits
- Competitive salary based on 12 months
- Profit-sharing and employee savings plan
- Health insurance: 100% covered by Alma including family package
- Disability insurance: 100% covered by Alma
- Sport: partnerships with Gymlib and Classpass, or €30/month reimbursement for your sports activities
- Maternity/paternity leave: salary maintained at 100% during leave with no seniority requirement. Return to work at 4/5 schedule paid at 100% for 8 weeks.
- Sustainable Mobility Package (FMD): €544.80/year (excluding full-remote contracts)
- Meal vouchers: €10/day, 50% covered by Alma
- Mental health: free access to MindDay platform
- Paid time off: 25 days/year ****(+ additional paid leave granted for employees on executive contracts)
- Access to our Learning & Development Platform
- 2 weeks of full remote possible per year in summer
🎯 Interview Process
- Video call with a Talent Acquisition team member to understand your path, motivation & present you the role.
- Video call with your future manager to deep dive the role, the team, your profile and answer all your questions.
- Case study presentation with 2 - 3 team members (ideally in house) to assess your practical knowledge**.**
- 1 or 2 additional interviews customized to the role's level to further assess your skills and team fit.
🌍 Diversity & Inclusion
At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit, and business needs.
