Senior Data Center Technician – Copper

Accountabilities:

• Install, test, troubleshoot, maintain, route, dress, label, and connect copper cabling while ensuring correct source, destination, port assignment, connector type, routing, slack, and bend radius.
• Perform rack-and-stack activities across standard, high-density, and AI-compute cabinets, including installation of servers, switches, storage equipment, patch panels, cable managers, support hardware, and related infrastructure.
• Install management and console cables, power cords, interconnects, optics, and other supporting components while following project-specific standards and technical documentation.
• Execute structured cabling remediation, cabinet cleanup, defect correction, rework, and punch-list activities while maintaining high standards for quality and organization.
• Provide smart-hands support to remote engineering and support teams, including physical verification, connection changes, component replacement, and device information capture.
• Replace damaged cables, labels, optics, transceivers, hardware, and field-replaceable components as directed.
• Capture and maintain accurate installation records, including serial numbers, asset tags, MAC addresses, photographs, issue notes, project trackers, checklists, redlines, and timekeeping information.
• Inspect completed work for visible defects and proactively report blockers, damaged equipment, missing materials, drawing conflicts, site issues, and safety concerns.
• Maintain clean and organized cabinets, pathways, workstations, staging areas, and project zones while protecting customer equipment, floors, ports, optics, and infrastructure.
• Communicate professionally with technical leads, customers, superintendents, subcontractors, engineers, and other project stakeholders while following site-specific standards and safety requirements.
• Complete required security awareness training, comply with applicable policies and procedures, identify potential security risks, and escalate concerns through the appropriate channels.

Requirements:

• At least 2 years of experience in data center operations, telecommunications, low-voltage installation, structured cabling, network deployment, or a related field.
• Demonstrated hands-on experience installing copper cabling, with experience working with fiber-optic cabling considered valuable.
• Experience mounting and installing servers, switches, storage equipment, patch panels, cable managers, and other equipment within data cabinets.
• Ability to independently follow detailed technical instructions, cable schedules, rack elevations, port maps, drawings, labels, and runbooks after being trained on project standards.
• Strong understanding of cable routing, dressing, labeling, connection, inspection, and physical-layer quality requirements.
• Strong attention to detail with a consistent focus on workmanship, documentation, cleanliness, safety, and accuracy.
• Ability to accurately document completed work, capture required closeout information, and work independently as part of a traveling field team.
• Strong troubleshooting and problem-solving skills, with the ability to identify defects, investigate issues, and escalate blockers appropriately.
• Clear communication and a collaborative mindset when working with remote engineers, field leads, customers, subcontractors, and other stakeholders.
• Valid driver's license and ability to satisfy applicable travel, background, drug, safety, and site-access screening requirements.
• Willingness and ability to travel approximately 75%–90% nationwide, including frequent overnight and extended assignments.
• Flexibility to work days, nights, weekends, holidays, extended shifts, deployment windows, and 10–12-hour shifts as project requirements dictate.
• Ability to lift and carry up to 50 pounds, assist with heavier team lifts, and stand or walk for extended periods.
• Ability to bend, kneel, crouch, reach, climb ladders, work inside cabinets, and perform repetitive cabling and equipment installation tasks in active data center environments while wearing required PPE.

Benefits:

• Base salary range of $83,300–$99,840 for positions based in New York City, with compensation in other locations varying by geography.
• Additional opportunities for bonus and/or commission.
• Salaried, non-exempt status with eligibility for overtime pay at one and one-half times the regular rate for hours worked over 40 in a workweek, where applicable by law.
• Unlimited paid time off (PTO).
• Incentive compensation plans available to all employees.
• Company-funded 401(k) contributions.
• Employer-covered health insurance at no cost to employees.
• Annual Bring Your Own Device (BYOD) reimbursement of up to $500.
• Paid parental leave.
• Remote work environment with extensive nationwide travel and opportunities to work across diverse technical environments.
• Transparent and collaborative culture supported by 1:1 coaching, performance reviews, and ongoing feedback.
• A team environment focused on inclusion, professional development, accountability, and shared success.