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Austin, Texas, United States
Onsite
Not Available
Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
We are seeking an innovative and technically skilled Sr. Data Intelligence Solutions Architect to join the Employee & Experience Enablement (E3) organization. This role will be responsible for designing and enabling scalable data, analytics, automation, and AI-driven operational solutions that improve visibility, decision-making, and operational efficiency across the Customer Experience ecosystem.
The ideal candidate brings deep expertise in data architecture, AI-enabled operational solutions, analytics platforms, workflow automation, and enterprise system integration. This individual will serve as a strategic technical leader responsible for transforming operational data into actionable intelligence that supports Support, Product, Engineering, Delivery, Workforce Management, and Customer Health initiatives.
As part of the E3 operating model, this role will help establish a connected operational ecosystem that reduces fragmentation, enables proactive decision-making, improves customer outcomes, and drives operational scalability across Q2.
This role will partner closely with Operations Support, Insights & Analytics, Incident Management, Engineering, Product, Workforce Management, and executive leadership teams to build scalable solutions that create operational predictability, visibility, and continuous improvement.
A Typical Day:
Bring Your Passion, Do What You Love. Here’s What We’re Looking For:
Preferred Qualifications:
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
Our Culture & Commitment:
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
