Senior Data Ops Project Manager

ABOUT THE ROLE

We are seeking a Senior Data Ops Project Manager that will serve as the primary link between product requests and engineering execution. They will ensure all projects are properly prioritized, executed, and delivered on time to the team's high quality standards, while balancing and sustaining the developers' workload.

RESPONSIBILITIES  

• Drive or facilitate team projects based on technical complexity to ensure quality standards and deadlines are met. Act as the primary driver for familiar domains, or as a facilitator to unblock decisions and align stakeholders when navigating technical projects.
• Coordinate across domains with the various teams we support and help manage the areas our team owns (data infrastructure, tracking, payments, internal tools, and GDPR maintenance etc.,) to effectively manage risks, quality standards, and scope adjustments.
• Unblocking & Delivery: Actively identify and clear technical blockers, dynamically adjusting timelines and keeping stakeholders informed to keep engineers focused.
• Manage incoming, existing, and ad-hoc tasks to properly prioritize and meet the needs of internal and external stakeholders, while balancing capacity constraints and minimizing project delays
• Oversee day-to-day project support to keep tasks on track, including leading standups and team meetings as needed.
• Conduct check-ins with team members to identify workflow bottlenecks or challenges, and escalate recurring issues to the appropriate parties for resolution.
• Continuously improve the team's workflow by leading post-mortems, identifying inefficiencies, and proposing solutions to try.
•  Identify opportunities to support other teams or improve internal processes without overextending our team's bandwidth, always looking for ways to optimize systems across the company.
• Other responsibilities as assigned.

REQUIREMENTS

• Experience: 8+ years of experience in project management, production, or technical operations, ideally within gaming, data infrastructure, or live-service tech.
• Technical Literacy: Strong conceptual understanding of modern software architecture, such as API integrations, database logic, and the relationship between frontend and backend systems.
• Tooling: Experience using organizational tools like Jira, Basecamp, and Confluence to build workflows and dashboards that provide clear visibility into team progress and capacity.
• Strategic Inquiry: An ability to talk to developers and ask the questions that uncover risks or hidden work before it’s too late.
• Problem Solving: Ability to identify workflow bottlenecks and suggest structural improvements rather than simply moving tasks through a queue.
• Independent Judgement: A track record of managing project workflows independently, with the professional maturity to know when to ask for guidance on high-stakes decisions.
• Communication: Ability to update stakeholders on progress and coordinate with QA and Support to ensure a high-quality end product.

 “Applicants must be legally eligible to work in Canada at the time of application.”

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Digital Extremes is committed to providing a fair, equitable, and competitive package that reflects the value a candidate brings.

Salary Range: $90,000-$120,000 CAD

Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position

We believe in the power of human connection. At Digital Extremes, we do not use artificial intelligence (AI) to screen, assess, or select candidates. All applications are reviewed by human, qualified recruiters.

During your interview, our recruitment team will leverage  Gemini as a note-taker only. At Digital Extremes, a core value of our studio is that we do not leverage AI in any of our development processes; this is a strict company policy.  Please note that we permit the use of AI tools exclusively for administrative support, it is not used for candidate selection, screening, or any part of the decision-making process. All evaluations are conducted solely by our team to ensure our hiring remains a human-led process, just as our development remains the work of our artists and creators.