India Offsite (ZIN99), India
Onsite
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Implement core configuration user stories with minimal guidance.
User stories could cover service catalog, catalog items/record producers, knowledge bases/knowledge articles, notifications, assignment rules using advanced work assignment, and Service Level Agreement (SLA) configurations and workflows.
Experience delivering projects for implementing Workspaces and Now Assist
Participate in and/or lead design workshops, development, testing and deployment activities
Lead the design and implementation of ServiceNow modules, including ITSM, CSM and Custom Applications.
Ability to build ServiceNow Reports, dashboards and homepages
Ability to set up data security via control rules, domain separation
Implement integrations utilizing Integration Hub and relevant Spokes.
Good hands-on knowledge and experience with any one or more areas: JavaScript /HTML/ CSS / AJAX / Angular / Bootstrap
Experience administering a ServiceNow instance including group roles, permissions, modifications for business rules, workflows, UI pages, UI actions, UI policies.
Execute unit testing to confirm user stories meet acceptance criteria as implemented.
Troubleshoot complex platform issues and ensure a high level of reliability and user satisfaction.
Peer review of other developers’ user stories
Provide technical documentation as required
Development, management, and configuration of ServiceNow applications, modules, enhancements, product development, and some system administration tasks.
Provide coaching and guidance to junior developers on best practice approaches to implement required functionality involving technical leads as required.
#LI-TK1
Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
6 to 8 years in ServiceNow configuration and development experience
Minimum 5 years of experience supporting the implementation, administration, configuration and/or development of the ServiceNow tool
Experience delivering projects for implementing Workspaces and Now Assist
Excellent interpersonal skills and effective communication skills are necessary to be able to translate technical information to non-technical audiences
Energetic self-starter able to work independently in a fast-paced environment
High sense of ownership, responsibility, and commitment to quality
Proven ability to manage multiple tasks and shifting deadlines
Effective organization, collaboration, planning, problem-solving, and analytical skills
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.