15 Tran Bach Dang An Khanh Ward, Vietnam
Job Posting End Date:
Worker Type:
Maximum Term/Fixed Term (Fixed Term)About the Role
We are looking for a highly skilled Senior DevOps Engineer to join our team and play a critical role in ensuring the stability, scalability, and reliability of our production systems.
In this role, you will be responsible for managing production environments, driving operational excellence, and improving system resilience across cloud platforms. You will work closely with development, platform, and SRE teams to support deployments, respond to incidents, and continuously enhance monitoring and observability practices
MAIN RESPONSIBILITIES
Production & Incident Management
Provide 24×7 production support through on‑call rotations.
Actively participate in incident response, including monitoring, triage, escalation, and service restoration.
Coordinate with development and platform teams during Major Incidents (MI).
Ensure incidents are managed efficiently with clear communication and documented outcomes.
Platform & Resilience Support
Operate and support applications across clould environments (AWS, AZURE, GCP).
Perform and support deployments, releases, patching, and environment maintenance.
Participate in Disaster Recovery (DR) testing, failover exercises, and resilience reviews.
Monitor system health, capacity, and performance to proactively identify risks.
Monitoring & Observability
Maintain and improve monitoring, alerting, and logging to ensure actionable signals.
Reduce alert noise and improve signal‑to‑noise ratio for on‑call teams.
Ensure production issues are detectable before customer impact where possible.
Continuous Improvement
Lead and contribute to Root Cause Analysis (RCA) and post‑incident reviews.
Create, maintain, and continuously improve runbooks, SOPs, and operational documentation.
Identify repetitive or manual tasks and automate operational processes.
Feed operational learnings back into system design to improve long‑term reliability.
YOUR SKILLS & EXPERIENCE
Strong experience with CI/CD tools, especially Harness
Proficiency in GitHub, JFrog Artifactory, and SonarQube
Solid programming skills in Python and/or Node.js
Hands-on experience with Terraform and Kubernetes (K8s)
Experience working with cloud platforms such as AWS and/or Google Cloud Platform (GCP)
Familiarity with logging tools such as Splunk and OpenSearch
Knowledge of monitoring systems and alerting mechanisms
Experience working with monitoring, logging, and alerting tools.
Strong documentation, communication, and collaboration skills.
Nice to Have
Infrastructure as Code experience (Terraform, CloudFormation, etc.).
Experience automating operational tasks using scripting (Python, Bash).
Understanding microservices and distributed systems.
Exposure to security, compliance, or regulated environments (e.g. banking)
THE BENEFITS AND PERKS
1. Generous compensation and benefit package
Attractive salary and benefits
20-day annual leave and 7-day sick leave, etc.
13th month salary and Annual Performance Bonus
Premium healthcare for yourself and family members
Monthly allowance for team activities
Premium welcome kit and frequent appreciation gifts
Extra benefits for long-term employees
2. Exciting career and development opportunities
Large scale products with modern technologies in banking domain
Clear roadmap for career advancement in both technical and leadership pathways
Well-structured learning and development programs (technical and soft skills)
Sponsored certificates in both IT and banking/finance
Premium accounts on Udemy/A Cloud Guru/Coursera/LinkedIn, etc.
English learning with native teachers
Opportunity for traveling & training in Australia
3. Professional and engaging working environment
Hybrid working model and good work-life balance
Well-equipped & modern Agile office with fully stocked pantry
Special programs to improve your physical and mental health
Annual company trip and events
A solid talented team behind you - great people who love what they do
A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.
We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.
CLOUD-FIRST
NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!
If this excites you, let's have a chat over a cup of coffee!
A career with NAB is about more than money. You'll have our backing to develop and our encouragement to explore, realise and apply your potential.
It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.
IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.
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