Senior DevOps Engineer – IAM & ZTNA

Where you’ll work:  Remote/ India

Engineering at GoTo 

We’re trailblazers in remote work technology—building powerful, flexible solutions that empower everyone to live their best life, both at work and beyond. With us, you’ll have the opportunity to chart new paths and help redefine how the world works. For us, AI isn’t just a buzzword; it’s a tool we use to deliver real, practical value to our customers and teams. We focus on solving meaningful problems, not just adding features for the sake of using AI. Here, growth takes many forms: you can expand your skills, take on new challenges, lead initiatives, and explore creative ideas. Join a GoTo product team and play a key role in transforming the workplace for millions of users worldwide—your work will truly make a difference

Your Day to Day

As a Senior DevOps Engineer - you would be working on

• Design and implement automated solutions for provisioning, configuring, and managing ZTNA Solutions with an IAM-centric approach.

• Develop codified workflows and Infrastructure as Code (IaC) modules (Python, PowerShell, Terraform, etc.) for secure user/group provisioning, lifecycle management, and policy enforcement in ZTNA.

• Integrate and automate ZTNA solutions with identity providers (Azure AD, or others.) for SSO/SAML, SCIM provisioning, and seamless authentication flows.

• Define and manage role-based access control (RBAC) and least-privilege policies for ZTNA administration using automated guardrails and policy-as-code.

• Build and maintain CI/CD pipelines to deploy and test changes in IAM- and policy-related configurations.

• Collaborate with IT security, IAM, and DevOps teams to align ZTNA access models and user management workflows across the organization.

• Monitor and audit user/group access and policy assignments for compliance, automating risk detection, deprovisioning, and reporting wherever possible.

• Lead incident response for IAM-related events in ZTNA and coordinate root cause analysis and remediation.

• Stay current on ZTNA API capabilities, identity integration enhancements, and IAM policy best practices, proactively evolving automation codebases.

• Mentor team members and drive standardization of IAM best practices within ZTNA and related SaaS tools.

What We’re Looking For

As a Senior DevOps Engineer - ZTNA & IAM, your background will look like:

• Bachelor's or master's degree in computer science, Information Security, or a related discipline. 

• 5+ years of hands-on experience in automating the deployments of infrastructures

• Hands -on engineering experience with CI/CD and DevOps tools.

• Experience in Zero Trust Network Access (ZTNA) administration and configuration is a plus.

• Mandatory experience with Infrastructure as Code and configuration management tools (Terraform, Ansible, etc.)

• Exposure to networking (TCP/IP, DNS, VPNs, proxies), authentication protocols, and compliance requirements in hybrid or cloud environments.

• Advanced scripting and automation experience (Python, PowerShell, RESTful APIs), preferably in security contexts. 

• Knowledge in cloud security platforms like ZTNA, such as Palo Alto Prisma Access, Cisco Umbrella, Netskope, Zscaler Cloudflare Zero Trust, or equivalent secure web gateway/Zero Trust solutions. 

• Familiarity with IAM frameworks and integrations: SSO/SAML, SCIM, RBAC, MFA, federation (e.g., Okta, Azure AD, Ping Identity, Google Identity) and IAM solutions such as Auth0, SailPoint, ADFS or AWS IAM. 

• Ability to automate user/group provisioning, policy assignments, and access reviews for cloud platforms (“security as code”/ “policy as code” approaches).  

• Brings analytical, troubleshooting, communication, and documentation expertise.

• Ability to collaborate effectively with cross-disciplinary teams in a large enterprise setting. 

What We Offer

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:

• Comprehensive health benefits, life and disability insurance, and fertility and family-forming support program.

• Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days.

• Tuition and reading reimbursement programs to support your continuous learning and professional growth.

• Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching.

• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.

• GoTo performance bonus program to celebrate your impact and contributions.

• Monthly remote work stipend to support your home office expenses. 

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed .Learn more.