Senior Director- Business Circle Lead: Data and Analytics

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$139,400.00 - $230,000.00

1

Travelers is seeking a Senior Director, Circle Lead to drive Data & Analytics execution of business strategies in an agile fashion. In this position, you will be responsible for implementing the D&A strategy and portfolio of deliverables and capabilities spanning a medium number of agile product teams primarily within a single business unit or product. You will apply business acumen and leadership in partnership with technology counterparts to enable teams to achieve their goals, and drive end-user value while delivering results in service to business strategy. You will drive towards innovative solutions, while making trade-off decisions related to funding and resource allocation.

As the Business Circle Lead in the Data & Analytics team, you will partner with the Technology Circle Lead to support the implementation of a D&A strategy across Travelers Enterprise, keeping the customer at the center of this journey-led transformation. You will use your experience and ability to influence and guide others to help set strategic direction for the solution with accountability for the execution ensuring alignment to long term strategy and essential business outcomes.

You will apply strong business acumen and leadership in partnership with technology counterparts to enable teams to achieve their goals. You will work closely with other Circles and Business Stakeholders to help create and expand on our D&A ecosystem while delivering results in service to business strategy. To successfully integrate, you and your teams will work with many different disciplines across Travelers, including Finance, Operations, and our Payment and Billing Platforms. You will work with key Enterprise payment and billing functions to contribute toward an exceptional change management focus that enables quick adoption, onboarding and exciting new employee experiences.

This position will strategically interface with key business and technology stakeholders to integrate Payments & Billing data across multiple lines of business. As an organizational leader, you will have the ability to shape and develop the D&A strategy and the teams working towards these goals via coaching, mentoring and empowering.

What Will You Do?

• Lead, define, communicate, and champion the work of a small number of agile teams (i. e. Team of Teams) working toward common business outcomes generally within a specific business segment.
• As the Senior Director you will lead multiple business units or product lines/assets that may cross Circles, Value Streams and/or organizational products having interdependencies with other systems/products
• Work with Senior level leaders, and Business Stakeholders in the organization
• Partner with Technology Circle Lead to implement multi-team vision and strategy, ensuring alignment to overall value stream outcomes, including the business architecture and roadmap for achieving the strategy, vision and business outcomes; articulate the Circle / Team of Teams vision and strategy effectively to teams and stakeholders.
• Effectively drive, manage, implement and track one or more portfolios of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.
• Prioritize interdependent team backlogs addressing risks and dependencies within and outside the Circle to defined outcomes and ensuring overall alignment with business strategy; Make trade-off decisions to balance quality, cost, and timelines to maximize value.
• Identify innovative solutions both internally and in the external marketplace; ensure competitive and industry benchmarking of critical capabilities.
• Oversee and make data driven decisions related to funding and resource allocation, and prioritization of work in alignment with circle and value stream objectives.
• Lead positive team dynamics, encourage collaboration, and drive appropriate levels of self-organization; Assess, utilize, and partner with external resources and partners to meet agreed upon expectations, as needed.
• Manage multi-team dynamics; remove impediments to teams’ success and assist in conflict resolution, issue, and dependency management.
• Build and foster collaborative relationships across other Circles and with key partners.
• Share best practices with peers across the value stream to ensure alignment and consistency in ways of working.
• Help grow agile maturity within and across teams.
• People-management responsibilities for team members and may manage other Circle Leads as well.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Six years of experience in an agile/execution leadership role delivering business solutions on a demanding schedule.
• Four years of experience with Data & Analytics application development (ETL/ELT, Data Warehousing and Reporting)
• Strong business acumen and a deep strategic mindset.
• Proven analytical skills and experience making decisions based on hard and soft data.
• Strong knowledge of the Line of Business with the ability to develop and leverage business and/or vendor partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives.
• Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
• Infuse Agile principles, practices, and methodologies to achieve team success.
• Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives, and which is the north star for the Circle.
• Change Agent: Expert change leadership skills including the ability to create an inclusive environment, manage conflict and develop solutions to mitigate risk.
• Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy.
• Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
• Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
• Collaboration: Expertise working with others in a cross-functional multi-team environment.
• Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others, and encourage team development.

What is a Must Have?

• Six years of relevant business experience.

• Three years of people leadership/ management experience.