Senior Director / Director - RIM Strategy

Accountabilities:

Develop and execute RIM strategy: Define and implement a comprehensive strategy for Regulatory Information Management solutions tailored to the Indian pharmaceutical market, driving adoption and sustained usage among organizations of different sizes.

Lead customer engagement and success: Build trusted relationships with pharmaceutical executives, regulatory affairs leaders, and IT decision-makers, guiding them through the transition to modern regulatory processes and technologies.

Promote digital regulatory transformation: Help customers implement unified RIM capabilities for regulatory data management, registration tracking, submission management, health authority interactions, and regulatory publishing.

Demonstrate business value: Articulate the benefits of integrated regulatory solutions through measurable outcomes, including faster time to market, right-first-time submissions, improved operational efficiency, and greater regulatory process consistency.

Drive market adoption and commercial growth: Identify prospective customers, develop strategies to expand the customer base, and collaborate with Sales and Marketing teams to capture opportunities across the Indian pharmaceutical market.

Own growth and pricing strategies: Establish product growth plans, define pricing strategies, and identify opportunities to increase adoption and maximize the commercial potential of the RIM portfolio.

Collaborate across global functions: Partner with Product, Professional Services, Solution Consulting, Sales, Customer Success, and other internal teams to refine offerings and ensure they address customer needs.

Influence product development and positioning: Bring market insights, customer feedback, and regulatory industry trends to internal stakeholders to inform product strategy and strengthen competitive positioning.

Guide organizational change: Advise regulatory and IT leaders on adopting new ways of working, aligning people, processes, and technology to realize the full value of digital regulatory transformation.

Build strategic execution plans: Translate business objectives into actionable plans across product development, marketing, consulting, customer success, and commercial operations, maintaining accountability for measurable results.

Requirements:

Extensive pharmaceutical industry experience: Approximately 15 years of experience working in the Indian or global pharmaceutical industry, either within a life sciences organization or as a consultant, technology provider, or solutions partner to the industry.

Regulatory affairs expertise: Strong understanding of regulatory business processes, regulatory information management, and the technologies used throughout the pharmaceutical product lifecycle.

Digital transformation knowledge: Familiarity with the challenges of modernizing regulatory operations, managing regulatory data, tracking registrations, coordinating submissions, and supporting interactions with health authorities.

Strategic and commercial leadership: Demonstrated ability to develop market strategies, identify growth opportunities, define execution plans, and deliver measurable business outcomes across multiple functions.

Executive-level ownership: A strong ownership mindset, with the ability to operate autonomously, make sound decisions, influence stakeholders, and drive execution both internally and externally.

Customer engagement skills: Experience building relationships with senior pharmaceutical, regulatory, and technology stakeholders, understanding their business challenges, and communicating the value of complex digital solutions.

Cross-functional collaboration: Ability to coordinate effectively with teams across Product, Marketing, Sales, Consulting, and Customer Success, aligning different priorities toward shared business objectives.

Communication and presentation skills: Excellent spoken and written English, with the ability to communicate complex regulatory and technology concepts clearly to executive audiences.

Adaptability and execution: A results-oriented approach, strong critical-thinking capabilities, and the ability to navigate changing market conditions while maintaining focus on strategic priorities.

Purpose-driven mindset: A genuine interest in helping pharmaceutical organizations adopt innovative digital solutions that address critical industry challenges and ultimately support the delivery of therapies to patients.

International experience: Previous overseas assignments in Europe or the United States are advantageous.

Technology and consulting background: Experience working for a software company or systems integrator, or participating in technology implementation and transformation projects, is a plus.

Platform familiarity: Previous experience working with Veeva software is beneficial.

Global transformation exposure: Experience collaborating with international teams on business transformation, IT transformation, or enterprise technology initiatives is an advantage.

Benefits:

Flexible working arrangements: Benefit from a remote-first, Work Anywhere approach that supports working from home or an office environment, depending on your preferences and applicable arrangements.

Health and wellness programs: Access programs designed to support employee health and well-being.

Life assurance: Benefit from life insurance coverage as part of the employee benefits offering.

Charitable giving program: Participate in initiatives that support charitable causes and community impact.

Additional annual leave: Enjoy extra time off during the Christmas holiday period.

Strategic leadership opportunity: Influence the direction and adoption of regulatory technology solutions across India's pharmaceutical industry.

International collaboration: Work with regional and global teams across a multinational technology environment.

Professional impact and development: Help pharmaceutical organizations modernize critical regulatory processes while contributing to innovation across the life sciences sector.

Purpose-driven culture: Join an organization committed to customer success, employee success, ethical decision-making, and creating a positive impact on society.

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