At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers.
We set and achieve bold ambitions in our fight against the world’s most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come.
The Senior Director - Head of Product Management Content Tech & AI, is a global leadership role with end-to-end accountability across Product Management for Marketing Content Tech and Content AI — spanning strategy, roadmap, delivery, and driving adoption in collaboration with the Global Commercial Excellence team.
The role will oversee a team of Product Management experts with accountability for all our global Marketing tech and AI platforms that enable customer engagement and content.
More broadly this role will also lead the AI CT (AI Commercialization team), with support and chairmanship coming from the ED, Digital & Innovation. The AI CT is the strategic decision-making body for AI across commercial covering all areas of AI from Strategy, learning, to change and adoption.
The role holder will be expected to oversee, lead and coordinate the commercial AI strategy with support and direction from the Executive Director, Digital & Innovation, ensuring delivery of scalable, high-impact solutions that transform how we use AI across commercial globally.
The Senior Director will act as the primary business owner and strategic leader for AI in Marketing, partnering closely with Global Commercial Excellence, IT, Legal/Compliance, Global Strategic Marketing, Global Decision Sciences and Insights (GSDI) and affiliate Marketing teams to ensure solutions are aligned to business priorities and deliver measurable value.
Key Responsibilities
Set Strategy, Direction, and Roadmap
Lead, coach and develop a team overseeing product management for our critical AI enabled Marketing and content tech platforms.
Define and own the AI for Marketing strategy & delivery, aligned to enterprise priorities and commercial objectives
Establish and maintain a multi-year roadmap of AI capabilities across content creation, personalization, and MLR
Prioritize use cases based on a clearly defined business need and impact, scalability, and feasibility
Translate emerging AI capabilities into practical, deployable marketing solutions
Collaborate closely with IT to regularly scan the market and be aware of new AI marketing capabilities as they appear.
Drive personalization at scale with AI derived content
Leading the Product Management team for Marketing tech and AI, partnering with key stakeholders across Global Marketing, Affiliate Marketing, Marketing excellence and IT. Define the AI capabilities, workflow and operating model to allow us to create highly personalized AI derived content at scale.
Drive standardization of content workflows (briefing, generation, localization, derivative creation) across the organization in collaboration with Commercial Excellence team.
Partnering closely with Global commercial excellence redefine marketing workflows so enable us to embed and scale AI content generation.
Measure and ensure the development and scaling of AI-enabled content creation at scale delivers business impact. Measure and monitor KPI’s closely.
Transform content approvals and MLR through AI
Supporting the Director of Product Management for content approvals and AI to define vision, roadmap and scaling plan for AI content approvals.
Scale capabilities including automated pre-review, risk scoring, and AI-assisted review
Partner with Legal/Regulatory to redesign MLR processes, delivering material improvements in speed, quality, and efficiency
Partnering with Key stakeholders – Commercial Excellence & IT
Act as the senior business partner to Commercial Excellence, helping guide and informing us about the impact AI will have on the future of Marketing.
Work with IT to shape and deliver scalable AI platforms and solutions that enable us to transform marketing capabilities and increase impact.
Work closely with IT to ensure any solution has data, security, and compliance requirements embedded from inception.
Ensure any new AI for Marketing capabilities have a clear end state operating model defined across business and technology teams to ensure scalability and adoption.
Lead Delivery and Execution Excellence
Oversee end-to-end delivery of AI marketing use cases, ensuring pace and quality
Define quarterly priorities, milestones, and execution plans
Ensure all capabilities are tied to clear business outcomes and measurable value
Act as escalation point for complex cross-functional delivery challenges
Stakeholder Leadership and Influence
Engage senior stakeholders (e.g. CLT, Commercial Excellence leadership, IT leadership) as needed, to align priorities and outcomes
Build strong cross-functional alignment across Marketing, IT, Legal, and affiliates
Act as a visible internal thought leader on AI in Marketing
Partnering with Commercial Learning & Development team to develop learning programs to embed new AI capabilities.
Bachelor's Degree and Fourteen Years’ Experience
OR
Masters' Degree and Twelve Years’ Experience
OR
PhD and Twelve Years’ Experience
Strong strategic & enterprise thinking with ability to translate strategy into execution and measurable outcomes across a commercial organization
Proven leadership of cross-functional teams and ability to influence effectively within a matrix environment
Global experience with an enterprise mindset
Experience with digital, omnichannel, and modern marketing capabilities within large biopharma environments
Excellent written and verbal communication skills
Proactive self-starter who thrives in a fast-paced, collaborative, and evolving environment
Relevant experience in pharma/biotech across marketing, sales, consulting, or transformation roles preferred
Demonstrated experience leading, coaching and developing teams, with ability to balance empowerment, accountability, and delivery
Experience contributing to/or leading transformation initiatives and supporting change management efforts
People Leader Accountabilities
•Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
•Develop Talent - understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose.
•Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.
For additional benefits information, visit:
https://www.gilead.com/careers/compensation-benefits-and-wellbeing
* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.
For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.
NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
Please apply via the Internal Career Opportunities portal in Workday.