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Chicago, Illinois, United States
Onsite
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Team Overview
Technical Platform Management turns business strategy into technical outcomes by partnering across Solutions, Engineering, Data Science, Architecture, Security, and Operations. The Credit Risk TPM team leads a complex portfolio that includes core credit, alternative data, analytics enablement, and modernization of U.S. credit capabilities onto the OneTru platform. This role reports to the SVP, Global Technical Product Management. This leader will bring structure, technical product and program discipline, and collaborative leadership to a team with varied levels of maturity.

Role Overview and Core Responsibilities
Own the multi-year Credit Risk technical product and program roadmap, translating business priorities into a sequenced plan across Core Credit, Alternative Data, Analytics Enablement, and platform modernization.
Lead U.S. Credit modernization across Online, Batch, Triggers, and Data Acquisition, including migration planning, legacy decommissioning, operational readiness, and customer-impact mitigation.
Define and prioritize technical and functional requirements for credit reports, scores and attributes, triggers, batch fulfillment, FactorTrust, TruIQ, and related analytics capabilities.
Connect initiatives to measurable outcomes such as revenue growth, adoption, time-to-value, reliability, scalability, cost efficiency, and successful customer migration.
Establish disciplined planning and delivery governance across multiple squads, including dependency mapping, risk and issue management, clear accountability, and consistent definitions of ready and done.
Partner with Engineering, Architecture, Data Science, Solutions, Operations, Security, Legal, and Compliance to deliver scalable capabilities with governance, security, and regulatory considerations built into the design.
Maintain platform reliability and operational readiness through service-level objectives, hypercare, incident response partnership, post-launch stabilization, and continuous improvement.
Lead, coach, and develop technical product and program managers while remaining close enough to the details to build operating structure and solve complex delivery problems.
Represent Credit Risk in senior leadership and portfolio forums, using metrics to drive decisions, clarify trade-offs, align investment, and communicate progress.
Required Knowledge and Experiences
10+ years of progressive experience across product management, technical program management, technical pre-sales, customer-facing data or analytics, or related technology leadership, including experience leading teams and enterprise-scale delivery.
Demonstrated success leading complex, multi-year platform modernization or migration programs across multiple teams, dependencies, and stakeholders.
Financial services experience and knowledge of regulated data environments; direct credit bureau or credit scoring experience is helpful but not required.
Proven ability to convert business strategy into prioritized roadmaps, bring structure to ambiguity, use metrics to drive decisions, and lead effectively in a collaborative matrix organization.
Bachelor’s degree in a technical, analytical, or business discipline, or equivalent relevant experience; advanced degree preferred.
Required Technical Skills
Fluency in distributed systems, cloud platforms such as Google Cloud Platform (GCP) or Amazon Web Services (AWS), application programming interfaces (APIs), data pipelines, and batch and real-time fulfillment.
Working knowledge of data analytics, machine learning (ML), applied artificial intelligence (AI), and statistical modeling as they relate to data and credit risk products.
Experience with agile product and program delivery practices, including planning increments, dependency management, delivery metrics, service-level objectives, operational readiness, and risk management.
Understanding of data governance, privacy, security, and regulated product development, including familiarity with the Fair Credit Reporting Act (FCRA) or comparable regulatory frameworks.
We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:
Direct experience with credit bureau operations, U.S. credit fulfillment, alternative data, or FactorTrust products.
Familiarity with OneTru, TruIQ, or comparable global data and analytics platforms.
Experience launching or scaling products across international markets.
Experience applying AI or agentic capabilities to accelerate analytics, product development, or delivery.
Experience developing future leaders and improving team maturity during organizational change.
Benefits that support every part of your life:
At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.
For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion's Internal Job Title:
Sr Director, Product ManagementCompany:
TransUnion LLC
