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Pune, Maharashtra, India
Hybrid
Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. At Kimberly-Clark, it’s all here for you, innovation, growth, and the chance to make a real impact.
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.
About the Role
Provide EDI business and configuration support for K-C North America for both the Consumer and KCP sales organizations. Collaborate with other analysts to monitor and troubleshoot EDI transactions, providing a reliable exchange of electronic information between K-C and the customer. Drive continuous improvement for EDI processes and error reduction to enable touchless order flow.
Successful EDI Sr Data Analysts have solid analysis skills, great communication (both written and verbal), work well in a highly collaborative environment, and manage/balance multiple projects to meet expected service levels with attention to detail.
In This Role, You Will
Troubleshoot EDI transactions by monitoring electronic queues to quickly resolve inbound and outbound transmission errors and respond to e-mails and phone calls. Prioritize and expedite assistance based upon severity of situations.
Analyze customer requirements to determine EDI configuration needs and system specifications. Create entries in system tables and map data between internal applications and standardized EDI formats to support.
Apply industry rules and guidelines to ensure compliance.
Manage system and tool security access based on role definitions.
Generate, monitor, and report out EDI key performance indicators and scorecards to reveal issues and highlight system enhancement opportunities. Include actions taken to address red conditions.
Establish continuous improvement targets and apply LEAN problem-solving techniques to improve system and process efficiencies and First Time Quality for EDI.
Develop and maintain standard work documents for EDI processes, mapping specifications, and partner configurations.
About You
You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
To succeed in this role, you will need the following qualifications:
Required Qualifications
Bachelor's Degree in Computer Science, Information Technology, or other relevant field.
At least 4-10 years of experience in EDI or related IT roles.
Base understanding of SAP functionality in Order Management, Distribution, Material Master and Customer Master pertaining to EDI outputs, IDOCs, and Partner Profiles.
Experience with Open Text third party provider's solution and/or other EDI mapping tools.
Proven systems aptitude.
Preferred Qualifications
Experience in EDI transactions (e.g. 850, 875, 846, 855, 856, 860, 865, 870, 880, 810, 864, 824).
Knowledge of programming languages such as C++, Java, SQL, XML, CSV, and VB.Net.
Experience with a broad mix of technologies, IT infrastructure, and order processing.
Proficient in data access tools and PC-based applications (Windows, Word, Excel and PowerPoint, Reporting Tools).
Analytical and troubleshooting skills to assess system issues, debug errors, and optimize processes.
Ability to explain technical concepts to non-technical stakeholders in both oral and written communication to build relationships and collaborate with business teams.
Attention to detail and responsiveness to quickly resolve issues is a must.
Continuous improvement mindset to drive right first time and efficiencies.
Results and strategy oriented, project and risk management, and change management.
Led by Purpose. Driven by You.
We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
And finally, the fine print….
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of local policies.
This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.
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