Skipton, England, United Kingdom
Hybrid
We're looking for a Senior Email Developer to lead and evolve how Skipton creates, manages and delivers email communications.
This is an opportunity to take ownership of a business-critical capability that supports millions of customer interactions every year. You'll shape the standards, tools and best practices that help colleagues create trusted, accessible and effective email communications, while ensuring every email reflects our brand and delivers the right customer experience.
As our subject matter expert, you'll combine technical expertise with creativity and continuous improvement. From developing reusable templates and improving deliverability to coaching colleagues and influencing future ways of working, you'll play a key role in helping us make every email work harder for customers, members and our business.
At Skipton, we're founded on fairness. We exist to do right by our members - and we believe that starts with doing right by our people. So, whoever you are and whatever you bring, there's a place for you here and a genuine plan for where you go next.
What You’ll Do
We don't ask for members' attention. We earn it - one campaign, one design, one idea at a time. Join our Marketing team and you'll help decide who thinks of us first, what they think about us and why we're the ones they choose. It takes a team with real energy and ambition to make that happen, and that's exactly what you'd be joining.
Your key responsibilities will include:
Owning and developing Skipton's email design and development capability, setting the standards that support high-quality customer communications
Creating and maintaining reusable email templates and content components that enable colleagues to build emails more efficiently and independently
Leading the relationship management of external suppliers
Ensuring email communications are accessible, responsive, compliant and aligned to brand standards across all devices and channels
Acting as the Society's specialist for email development, deliverability and technical governance, helping resolve complex issues and improve performance
Using testing, insight and optimisation techniques to improve customer engagement and drive email effectiveness
Working closely with teams across Marketing, Digital, Technology and Customer Insight to continuously improve how we communicate with our members
What You’ll Need
Strong experience designing and developing emails across a range of devices, platforms and email clients
Experience creating reusable templates, components or frameworks that enable others to build email communications effectively
A strong understanding of email deliverability, sender reputation, accessibility and governance principles
Experience testing, quality assuring and troubleshooting email communications
The ability to use data, insight and performance measures to identify improvements and optimise outcomes
Strong stakeholder management and communication skills, with the ability to explain technical concepts clearly to a range of audiences
What’s In It For You
Your work matters.
And the way we reward you matters, too.
At Skipton, we offer pay and benefits that really do make life better, together with a genuine thank you for making a difference.
Annual discretionary bonus scheme
25 days standard annual leave + bank holidays + rising 1 day per year of service to a max of 30 days
Matching employer pension contribution (up to 10% per annum)
Colleague Mortgages and access to Skipton products and services at discounted rates
Flexible working to help balance your commitments
Private medical insurance, health and wellbeing app, volunteering opportunities, cycle-to-work scheme, discounted gym memberships
Lifestyle perks such as a Home and Tech voucher, which can be used at Currys, and IKEA
We’re here to make life better for our members.
About Skipton.
Our story began in 1853 in Skipton, North Yorkshire. Today, you’ll find us across England and Scotland, from Aberdeen to Plymouth.
We help over a million members put down roots, save for what matters, and feel good about their money. As a mutual, they own us, so everything we do is for them. You'll feel that same fairness and purpose in how all 2,500 of our colleagues work together, too
It all means that life at Skipton is more exciting than you imagine.
What it's like to work here
Life at Skipton
We talk and we listen to each other. And we make decisions as a team. That way, you get all the support you need to do work that works for everyone.
At Skipton we value work life balance and are proud to support hybrid and flexible working. This opportunity is for 35 hours per week, Monday to Friday and you’ll spend a minimum of 3 days a week collaborating with colleagues at our Head Office in Skipton.
We also value what everyone brings to Skipton. And we create a fair place where you can be yourself. Our colleague networks play a big role in this. They connect people with similar life experiences and make our workplace warm, friendly, inclusive and welcoming.
It’s not just our members who are important to us.
You are, too.
Lots of organisations talk about wellbeing, but they don’t always back it up. As a mutual, we put people first. And that includes the people who work here. So, when we say we care about your wellbeing, we mean it.
Wellbeing isn't just one thing. It’s about feeling good, having energy, and being able to be yourself and perform at your best. That’s why we offer help for your mental and physical health across five key areas.
What’s more, it’s help that you can actually use too - not just read about.
Apply now
Sounds like you? Then apply now.
You don't need to tick every box - we look for people who care about our members and who want to grow at the same time. The rest can follow.
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