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United States
Hybrid
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join
The Enterprise Operations organization is instrumental in powering Airbnb's growth and expansion at a global scale. Through AI- and people-powered operations, this team maximizes the effectiveness, utilization, and impact of our supply, ensuring hosts and guests can seamlessly connect.
The Supply Enablement & Activation team is a horizontal Center of Excellence within Enterprise Operations, serving as a strategic partner to global field and vendor teams by driving standardized strategy, tools, and best practices at scale. We turn our supply strategy into repeatable, scalable, best in class enablement deliverables – collateral, training, tools & workflows, and comms/change management -- for our sales & operator teams across each line of business: Homes, Hotels, Experiences & Services.
This role supports the API team, which sits at the heart of Airbnb's Supply strategy, managing the connectivity partners — property management software providers, channel managers, and distribution platforms — that power a significant share of our global inventory. These partnerships unlock access to millions of listings and directly shape the quality and reliability of the host and guest experience.
At the center of this work are our Connectivity Partner Managers, who own Airbnb's relationships with these third-party technology providers — PMS (Property Management System), channel manager, and revenue management tool vendors that hosts and property managers use to sync listings, calendars, pricing, and reservations with Airbnb. Connectivity Partner Managers are the primary point of contact for these partners: they ensure integrations meet Airbnb's connectivity standards, resolve sync and data issues, onboard new partners, negotiate partnership terms, drive adoption of Airbnb's APIs among software vendors, and work with Product and Engineering to prioritize roadmap improvements based on partner feedback.
The Difference You Will Make
We're looking for a seasoned Senior Enablement Manager to build and own end-to-end enablement for Airbnb's API team and Connectivity Partner Managers across AMER, EMEA, and APAC. This is a newly approved, full-time role created to close a resourcing gap: enablement support for API has historically been covered informally and part-time, and this role will stand up a sustainable, scalable enablement function from the ground up.
The core of this role is to enable our Connectivity Partner Managers to do their jobs more effectively and drive tangible impact. Connectivity Partner Managers own the full relationship with PMS, channel manager, and revenue management tool partners — from onboarding and integration standards to sync/data issue resolution, contract negotiation, API adoption, and roadmap prioritization with Product and Engineering. You will build the onboarding curriculum, training, playbooks, and certifications that ramp new Connectivity Partner Managers; keep them current on product launches, API versions, and roadmap changes; and equip them with the narratives, tools, and processes they need to manage partner relationships and escalations with confidence.
This is a highly cross-functional, more technical role than a typical field-enablement position — it requires deep, ongoing engagement with the Product roadmap and with Connectivity Partner Managers themselves, not a copy-paste of a direct-sales enablement playbook. You will own onboarding, training, and continuous development for teams supporting API partners; drive consistent acquisition, growth, and retention of high-quality supply; and localize global enablement programs for regional relevance. You'll partner cross-functionally to collect and share feedback, and use enablement tools and insights to continuously improve outcomes.
A Typical Day
What Success Looks Like
Your Expertise
Preferred (Great to Have)
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
Equal Employment Opportunity:
Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
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