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Charlotte, North Carolina, United States
Onsite
Job Description:
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
We’re actively seeking a talented Senior Endpoint Projection Engineer to join our
Cloud Shared Services team in Charlotte, NC.
As a Senior Endpoint Protection Engineer you’ll move Pacific Life, and your career, forward by serving as the primary administrator and operational owner of Pacific Life’s endpoint protection platform. This role is responsible for ensuring reliable, secure, and effective endpoint protection through policy administration, alert response, platform health management, and integration with enterprise security and IT operations processes.
The role requires strong technical depth, disciplined execution, and the ability to work independently while partnering across Security Operations, Infrastructure, IAM, and Cloud teams.
How you'll help move us forward:
Platform Ownership & Administration
Act as the primary administrator and subject matter expert for the endpoint protection platform
Proactively configure, maintain, and optimize endpoint prevention and detection policies
Manage sensor lifecycle, coverage, versioning, and health across enterprise endpoints
Administer role‑based access controls and identity integrations (e.g., SSO, RBAC)
Security Operations & Incident Support
Execute response actions such as host containment, process termination, and IOC management in support of Security Operations and Incident Response teams activities
Ensure alerts integrate effectively with SIEM and ITSM platforms
Support triaging and investigating detections and alerts in coordination with Security Operations and Incident Response teams
Partner with Security Operations and Incident Response teams on investigations and post incident reviews
Operational Excellence & Continuous Improvement
Maintain documentation, runbooks, and standard operating procedures
Participate in change management and risk review processes for policy updates
Support audits, assessments, and compliance reviews related to endpoint security
Identify opportunities to improve platform efficiency, reliability, and automation
The experience you bring:
8+ years of experience in systems or security platform administration
Hands‑on experience administering CrowdStrike Falcon or a comparable EDR platform
Strong understanding of endpoint security concepts and incident response workflows
Experience supporting Windows, Linux, and macOS environments
Ability to operate independently in a production enterprise environment
What makes you stand out:
Experience integrating endpoint security platforms with SIEM or ITSM tools
Scripting or automation experience (PowerShell, Python, Bash)
Experience in regulated or highly controlled environments
Relevant security or platform certifications
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
#LI-TM1
Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$125,100.00 - $152,900.00Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.