Senior Engineer I, Total Product Support (Epi, Hiroshima)

Total Product Support (TPS) Engineer – Epi

Location:  Hirosima, Japan

We are looking for a talented Total Product Support (TPS) Engineer to join our team. 

Responsibilities

• System level expert focused on product support for new product development.   
• Interaction with Hardware, Electrical, Controls, Process, and Software engineering teams to become the system level expert on new products being developed.
• Provides guidance to engineering during the design phase of new products on key customer requirements and needs. Including PM service tasks, design for service, design for manufacturability, etc.
• Owns first build and test of the new product in the development lab, working closely with engineering teams providing real time feedback of issues and recommends solutions.
• Develops procedures and documents best known methods for service, preventive and corrective maintenance tasks.
• Owns First in Fab (Alpha or Beta) customer shipments.   Drives customer fab readiness (facilities set up), installation and start up through production qualification.
• Detailed Reporting of field issues for new products in the field
• Drives and owns customer issues on new products during the Alpha build and test phase as well as during beta testing at customer sites. 
• Develops critical spares parts lists for new products, ensures initial stocking levels are set and ready for new product shipments.
• The primary customers will be Micron Japan, Rapidus,

Qualifications

• Bachelor's Degree in engineering discipline
• Minimum 5 years of relevant experience preferably in Epitaxy (Epi) process equipment in semiconductor equipment manufacturer.
• ALD/CVD, Etch is also considerable
• Fluency in Japanese and business level communication skills in English.
• Ability to travel internationally. Depending on the product development cycle travel ranges from 25% to 50%
• Basic understanding of semiconductor processing and device fabrication.