AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
AHEAD is looking for an Azure Engineer to join our Managed Services practice supporting a portfolio of enterprise clients. You will own the day-to-day resolution of incidents, escalations, and service requests across core Azure infrastructure domains — identity, networking, compute, virtual desktop, security, and storage. You'll work directly with clients and Microsoft Support to drive resolution, ensure SLA adherence, and surface patterns that lead to lasting improvements.
Responsibilities
Required Qualifications
- 6+ years of hands-on Azure infrastructure support or engineering experience
- Strong working knowledge across identity, networking, compute, and storage fundamentals in Azure
- Experience opening and driving Microsoft Support cases through to resolution
- Proficiency with Azure Portal, Azure CLI, and PowerShell for diagnostics and remediation
- Solid understanding of Azure networking: VNets, NSGs, ExpressRoute, Private Link, DNS
- Clear, professional communication with both technical teams and client stakeholders
- Proficiency In SQL
Preferred Qualifications
- Microsoft Certified: Azure Administrator Associate (AZ-104) or equivalent
- Experience in a Managed Services Provider (MSP) environment supporting multiple enterprise clients
- Familiarity with Azure Virtual Desktop, Windows 365, or Intune device management
- Exposure to Microsoft Defender for Cloud, Purview, or Azure Security Center
- Scripting skills in PowerShell or Python for automation and incident tooling
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
India Employment Benefits include:
Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
Paid time off and company holidays, along with additional leave benefits as per policy
Flexible work arrangements, supporting work-life balance
Learning and development opportunities to support continuous growth and upskilling
Employee wellness initiatives and programs focused on physical and mental well-being
Retirement and statutory benefits in line with India regulations
Inclusive and people-first culture, with a strong focus on collaboration and ownership
