Senior Enterprise Applications Engineer

Accountabilities:

• Own the complete lifecycle of enterprise SaaS applications, from technology evaluation and procurement through implementation, optimization, renewal, and eventual retirement.
• Manage a broad portfolio of critical enterprise platforms, including collaboration, productivity, HR, finance, security, and AI-driven applications such as Atlassian, Slack, Zoom, Microsoft 365, Miro, and DocuSign.
• Lead SaaS procurement and vendor management activities, including contract negotiations, renewals, licensing, cost optimization, and ongoing vendor performance management.
• Coordinate application testing, onboarding, and rollout activities, ensuring that new and existing tools satisfy business requirements as well as security, compliance, privacy, and operational standards.
• Partner with Security, Legal, Privacy, AI, SOX, and Compliance teams to conduct vendor risk assessments, security reviews, audits, and governance activities across the application portfolio.
• Evaluate emerging AI tools and platforms, monitor market developments, and provide recommendations regarding enterprise adoption, security, compliance, and responsible use.
• Maintain strong security, compliance, data integrity, and governance practices across managed enterprise applications and ensure risks are identified and addressed proactively.
• Support SaaS-related Disaster Recovery and Business Continuity Planning, including maintaining documentation and participating in relevant reviews, audits, and testing activities.
• Identify opportunities to improve processes, automate repetitive activities, optimize application usage, and increase efficiency across the SaaS ecosystem.
• Lead cross-functional enterprise initiatives and act as a central point of coordination between technical teams, business stakeholders, vendors, and other partners.
• Establish and maintain application support, documentation, governance, and operational processes that promote reliability, scalability, and consistent service delivery.
• Communicate clearly with stakeholders at all levels and independently drive initiatives from initial concept and evaluation through implementation and ongoing optimization.

Requirements:

• Bring 5+ years of experience in enterprise applications, SaaS portfolio management, enterprise IT, or a closely related field, with demonstrated end-to-end ownership of business-critical applications.
• Have strong hands-on experience managing enterprise SaaS platforms such as Atlassian, Slack, Zoom, Microsoft 365, Miro, DocuSign, or comparable enterprise technologies.
• Demonstrate a strong understanding of the full SaaS lifecycle, including technology evaluation, procurement, implementation, onboarding, optimization, renewals, licensing, and decommissioning.
• Have experience partnering closely with Security, Legal, Compliance, Privacy, SOX, and other governance functions to manage application risks and requirements.
• Possess solid knowledge of AI tools and platforms, including the ability to assess their business value, security implications, compliance requirements, and governance considerations.
• Demonstrate proven experience managing vendors, contracts, licensing, renewals, and commercial relationships at enterprise scale.
• Bring strong organizational and project management skills, with the ability to manage multiple applications, initiatives, priorities, and stakeholders simultaneously.
• Have excellent communication and collaboration skills, with the ability to influence stakeholders across technical and non-technical teams.
• Demonstrate a proactive, ownership-oriented approach and the ability to independently lead initiatives in a fast-paced and evolving environment.
• Be comfortable identifying operational improvements, implementing automation, and establishing scalable processes that improve reliability and efficiency.
• Be authorized to work in the United States and able to provide appropriate employment eligibility documentation as required.

Benefits:

• Base compensation range of $147,200–$183,900 USD, with final compensation determined by factors including experience, skills, qualifications, level, and geographic location.
• 100% company-paid medical, dental, and vision insurance for employees and families.
• 401(k) plan with up to a 4% company match and immediate vesting.
• 20 weeks of paid parental leave for primary caregivers and 12 weeks for secondary caregivers.
• Up to $85 per month in remote work reimbursement for mobile and internet expenses.
• Company-paid short-term disability, long-term disability, and life insurance.
• Career growth and learning opportunities within a fast-moving technology environment.
• Flexibility and meaningful ownership over enterprise technology initiatives.
• Opportunity to work on impactful AI-related projects and emerging enterprise technologies.
• Collaboration with international teams in a globally distributed and innovative environment.
• Remote work arrangement within the United States.