This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior ERP Solutions Consultant based in Australia.
This is a senior, hands-on role focused on helping enterprise customers successfully implement and adopt a modern procurement platform.
You’ll lead end-to-end onboarding, translating complex business requirements into practical configurations and scalable processes.
Working with customers across industries, you’ll build solutions from the ground up and help teams realize value quickly.
You’ll also lead training and stakeholder sessions, ensuring customers become confident and self-sufficient with the platform.
The role combines implementation consulting, project management, customer success, and close collaboration with product and engineering teams.
You’ll have a direct opportunity to influence product decisions by bringing customer feedback and real-world requirements into the roadmap.
This is an autonomous environment suited to a proactive problem-solver who enjoys ownership, detail, and meaningful customer impact.
Accountabilities
- Lead the onboarding and implementation of new enterprise customers, from requirements discovery through successful launch.
- Understand customer business processes and translate requirements into creative, effective product configurations.
- Build customer workflows and processes from scratch, taking a hands-on approach to implementation.
- Manage end-to-end implementation projects, coordinating requirements, tasks, timelines, and stakeholders across multiple customers.
- Lead customer training, Q&A sessions, and enablement activities to ensure users can operate the platform independently.
- Partner closely with product and engineering teams to evaluate customer requests, determine appropriate solutions, and communicate expectations clearly.
- Advocate for customer needs while balancing feasibility, product strategy, and scalability.
- Proactively identify implementation risks and resolve issues quickly to accelerate customer time to value.
- Continuously improve post-sales processes, onboarding methodologies, and implementation practices.
- Build trusted relationships with customer stakeholders and maintain a strong focus on customer satisfaction and successful adoption.
Requirements
- 5+ years of experience in procurement/sourcing, ERP or procure-to-pay systems consulting, or managing strategic customer and stakeholder relationships within a B2B SaaS environment.
- Previous experience implementing or administering procurement, ERP, or P2P platforms such as Microsoft Dynamics, SAP Ariba, Sage, Oracle Fusion, or NetSuite.
- Strong understanding of business processes and the ability to translate operational requirements into effective software configurations.
- Excellent written and verbal communication skills, with confidence working directly with senior customer stakeholders.
- Strong project management and organizational skills, with exceptional attention to detail.
- Highly proactive and comfortable taking ownership without relying on detailed instructions or established playbooks.
- Experience collaborating with product and engineering teams to solve customer challenges and influence product development.
- Comfortable challenging customer requests or assumptions constructively while maintaining positive relationships.
- Strong software configuration skills; advanced technical or coding expertise is not required, although technical capability is an advantage.
- Customer-focused mindset with a strong willingness to take ownership of outcomes and do what is needed to deliver successful implementations.
- Comfortable working across multiple customers, industries, and business processes in a fast-paced environment.
Benefits
- Competitive compensation package.
- Startup equity opportunity.
- Flexible paid time off (PTO).
- Apple equipment provided for your work.
- Home office budget to support an effective remote setup.
- Team-building events and opportunities to connect with colleagues.
- Opportunity to work with enterprise customers across a broad range of industries.
- Significant autonomy and ownership over customer implementations.
- Direct exposure to product and engineering teams, with the opportunity to influence product development.
- Inclusive environment that values ownership, open communication, diverse perspectives, and innovation.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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