Role Summary
Responsible for supporting Product Management activities for the Projects Business, including product and SKU management, product collaterals, technical documentation, samples/sample kits, product code creation, project specification support, NPD coordination and market/competitor information.
The role will work closely with Projects Sales, R&D, Manufacturing, Quality, Supply Chain, Marketing and other internal teams to ensure timely availability of product information, samples and technical-commercial support required for projects.
Key Roles & Responsibilities
1. Product & SKU Management
- Maintain and update the assigned product/SKU portfolio, including specifications, sizes, variants, packaging and application details.
- Coordinate creation, extension, modification and discontinuation of product/SKU codes in internal systems.
- Maintain product master data and ensure accuracy of descriptions, specifications and other product information.
- Periodically review SKU performance and support SKU rationalisation based on sales, project requirements, duplication, slow-moving SKUs and future relevance.
- Coordinate implementation of approved product/SKU changes with relevant functions.
- Maintain trackers for new products, product modifications and SKU rationalisation actions.
2. Product Collaterals & Technical Documentation
- Coordinate development and periodic updating of:
- Product catalogues
- Technical manuals and data sheets
- Product specification sheets
- Product brochures/leaflets
- Installation Manuals
- Product comparison sheets
- Certifications and compliance documents
- Coordinate with technical, marketing and external agencies for content, layouts, corrections and finalisation.
- Ensure product information across catalogues, technical documents, presentations and digital platforms remains accurate and consistent.
- Maintain organised and updated repositories of product collaterals and technical documents.
3. Projects & Specification Support
- Support Product Management and Projects Sales with product information required for project specifications, approvals and technical submittals.
- Prepare product comparison statements, specification compliance sheets and supporting technical documents.
- Maintain trackers for important project specifications, approvals and product-related requirements.
- Assist in analysing the project pipeline to identify product requirements, range gaps and opportunities requiring Product Management support.
- Coordinate responses to product-related queries received from Projects Sales, consultants and customers.
- Follow up internally for drawings, certificates, test reports and other documents required for project submissions.
4. Samples & Sample Kit Management
- Coordinate product samples, display samples and sample kits required by Projects Sales and Product Management.
- Coordinate sample development, labelling, packaging and dispatch with relevant teams.
- Ensure new or modified products are appropriately incorporated into relevant sample kits.
5. Product Presentations & Training Support
- Prepare and update product presentations, technical presentations and training material for internal and external stakeholders.
- Develop product feature-benefit, application, comparison and value proposition content under guidance of the DGM.
- Support/conduct basic product training for Projects Sales and other customer-facing teams.
- Prepare supporting material for consultant/customer meetings, technical seminars, exhibitions and product demonstrations.
- Maintain a central library of current presentations and product communication material.
6. NPD & Product Improvement Coordination
- Support the DGM in identifying new products and product improvement opportunities arising from project/customer requirements.
- Coordinate assigned activities for NPD, range extension and product modification projects.
- Follow up with R&D, Manufacturing, Quality, Procurement and Supply Chain on samples, trials, costing, testing and timelines.
- Maintain NPD/project trackers and highlight delays or dependencies.
- Coordinate pilot samples/field trials and consolidate feedback from Sales and customers.
- Support launch readiness through availability of product codes, samples, technical documents, presentations and other required collaterals.
7. Market & Competitor Information
- Collect information on competitor products, specifications, pricing, certifications and new product introductions.
- Prepare and periodically update competitor benchmarking and product comparison sheets.
- Participate in market/customer visits along with Projects Sales/Product Management to understand product and application requirements.
- Capture feedback on product gaps, customer requirements and competitor products.
- Support the DGM with information required for product reviews, NPD discussions and management presentations.
Support to DGM - Product Management
The Senior Executive will assist the DGM in:
- Product and SKU portfolio reviews
- SKU rationalisation analysis
- Project pipeline/product opportunity reviews
- Product gap and competitor analysis
- NPD and product improvement projects
- Preparation of product/business review presentations
- Product costing and pricing-related data preparation
- Consultant/customer presentation material
- Product launch coordination
- Cross-functional follow-up and action tracking
- Periodic MIS and management reports
Candidate Profile
Education & Experience
- Minimum 3 years of relevant experience in Product Management, Product Marketing, Technical Marketing, Projects Business or related roles.
- Engineering qualification preferred; MBA/Postgraduate qualification desirable.
- Exposure to plumbing, sanitary, drainage, piping systems, building materials or other technical/project-oriented products preferred.
Key Competencies
- Good technical and product understanding
- Product/SKU data management and documentation
- Basic understanding of project specifications and technical submittals
- Strong coordination and follow-up skills
- Analytical and detail-oriented approach
- Good working knowledge of Excel and PowerPoint
- Ability to prepare professional product presentations and documentation
- Good written and verbal communication
- Ability to coordinate across Sales, R&D, Manufacturing, Quality and Marketing
- Ownership, accuracy and timely execution
Languages: Fluent in English.
