Roles and Responsibility:
Quality Management
- Lead all quality-related activities for the IM Plant.
- Ensure adherence to Quality Management System (QMS) requirements and company quality standards.
- Monitor and improve product quality performance through effective quality planning and control.
- Drive defect reduction and process capability improvement initiatives.
Process Quality Assurance
- Establish and maintain process controls for Injection Molding operations.
- Monitor key quality parameters and implement corrective actions when deviations occur.
- Conduct process audits and ensure compliance with standard operating procedures (SOPs).
- Validate process changes and support new product introductions.
Customer Quality Management
- Handle customer quality issues, complaints, and corrective action implementation.
- Lead root cause analysis using quality tools such as 8D, 5 Why, Fishbone Diagram, and CAPA.
- Ensure timely closure of customer complaints and quality concerns.
- Participate in customer audits and support customer quality requirements.
Team Leadership
- Guide and mentor quality inspectors and quality engineers assigned to the IM Plant.
- Conduct training on quality standards, inspection methods, and problem-solving techniques.
- Promote a culture of quality awareness and continuous improvement.
Data Analysis & Reporting
- Monitor quality KPIs such as PPM, rejection rates, customer complaints, COPQ, and audit findings.
- Prepare and present quality performance reports to management.
- Drive actions based on trend analysis and operational data.
Audit & Compliance
- Lead internal audits and facilitate external/customer audits.
- Ensure compliance with ISO 9001, IATF 16949 (if applicable), and other relevant standards.
- Support management reviews and closure of audit non-conformities.
Continuous Improvement
- Lead quality improvement projects using Lean, Six Sigma, Kaizen, and problem-solving methodologies.
- Work closely with Production, Engineering, Maintenance, and Supply Chain teams to improve overall plant performance.
- Drive cost reduction initiatives related to quality losses and rework.
Role Specific Competencies:
- Bachelor's Degree/Diploma in Plastics Engineering from CIPET / MSc in Polymer Science or related field
- 5–8 years of experience in Quality Assurance/Quality Control within a manufacturing environment and Minimum 3 years of experience in Injection Molding operations.
- Injection Molding process knowledge.
- Quality tools: APQP, PPAP, FMEA, SPC, MSA, Control Plans.
- Root Cause Analysis (RCA), 8D, CAPA.
- Statistical analysis and quality reporting.
- Internal and external audit management.
Behavioral Competencies
- Strong leadership and team management skills.
- Excellent problem-solving and analytical ability.
- Effective communication and stakeholder management.
- Result-oriented and proactive approach.
- Ability to work under pressure and manage multiple priorities.
