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Charlotte, North Carolina, United States
Onsite
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward.
Reporting to the North America FAE Manager, the Senior Field Application Engineer is responsible for technical support for NA East Coast region electronic customers with the purpose of increasing the number of NBOs and design wins at Key and Emerging Customers under the direction of the Director, North America Sales and in coordination with the Regional Sales Manager.
Responsibilities:
Work closely with customers at the product concept and design level to ensure that the customer has the necessary information to facilitate design-in of our products.
Develop close relationships with customers and sales reps to enhance Company image and competitiveness and uncover new application opportunities.
Coordinate product qualifications for customers in a timely and efficient manner through communication with pertinent Factory, Engineering, Quality and Sales Reps.
Conduct product application seminars and training for key customers, sales reps and distributors.
Maintain and update the NBO / Top Opportunities reports monthly.
Coordinate regional trips with the RSM in conjunction with specific customer or Rep requirements.
Coordinate with Quality Assurance teams to ensure accurate and timely responses to product quality issues.
Other duties that may arise in the course of employment as designated by the supervisor or manager.
Secondary Duties:
Provides technical feedback to the Product Marketing and Engineering Teams regarding customer application needs for new product development.
Provide internal Littelfuse training as required.
Coordinate and schedule monthly conference calls with the Product Marketing Team and Regional management.
Knowledge / Education Required:
BS Degree in Electrical Engineering or appropriate discipline.
Two to Five+ years of experience in applications engineering and customer interface
Knowledge of electronics test lab equipment and reliability/quality metrics related to electronic or semiconductors preferred.
Technical understanding of Circuit Protection, Temperature and Magnetic Sensors a strong plus.
Strong critical-thinking and problem-solving abilities.
Excellent communication and presentation skills are required due to high customer interaction, via phone, e-mail and direct contact.
Proficiency in MS Office and Windows required.
Physical Requirements:
The ability and willingness to travel is a must (approximately 50% travel, limited international).
Company policy dictates that no more than 45 lbs. be lifted unassisted.
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all final employment decisions will be made by a person.
Littelfuse is an equal opportunity employer committed to empowering every associate to make a difference — everywhere, every day.
We offer a comprehensive benefits package, including:
Medical, dental, and vision coverage
401(k) with company match and annual contribution
Paid time off and 11 holidays
$900 Lifestyle Spending Account
Tuition reimbursement (up to $20,000)
Lean Six Sigma certification and career development opportunities
Life, disability, and voluntary insurance options.
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Artificial intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all final employment decisions will be made by a person.Salary Range:
$84,400 - $130,780The salary offered will vary depending on your location, job-related skills, knowledge, and experience.
At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities.