This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Senior Fraud Risk Management Expert
A key part of building our business is ensuring we do it ethically and sustainably. In order to do so, Adyen needs to understand and monitor at all times what happens on our platform and whether this is in line with regulations and our risk appetite. And that in a scalable and adaptive way.
To achieve this, we are looking for a Senior Fraud Risk Management Expert to join our Financial Crime Compliance Department based in Amsterdam and covering our global business. While you will engage with regulatory topics, your primary focus will be hands-on Fraud Risk Assessments, designing end-to-end Fraud Control Frameworks, and assessing control effectiveness across our global products.
Are you a senior specialist who thrives on evaluating fraud risks across distinct customer segments and financial products, and translating those insights into scalable controls? Then this is the role for you!
What you’ll do
- Guide the design and oversee the build of the end-to-end Fraud Control Frameworks. Define baseline fraud controls tailored to specific client segments and financial products.
- Perform deep-dive Fraud Risk Assessments. Lead risk evaluations (e.g., Issuing Fraud risk assessments, Account Takeover, First-Party Fraud, Application Fraud) focusing on among other customer segments, new product launches, payment channel exposures and product usage patterns.
- Assess, validate and monitor Fraud control effectiveness. Evaluate whether existing fraud controls are working effectively, supporting 1st/2nd line efforts to optimize detection capabilities and reduce false positives.
- Drive continuous improvement of the Fraud Compliance Framework. Proactively spot gaps, optimize existing controls, coordinate cross-functional initiatives, and track progress until frameworks reach required maturity levels.
- Mature the External Fraud Governance Framework & Policies. Take full ownership of the External Fraud Policy and associated operational procedures; continuously review, update, and mature the global framework (e.g. ensure alignment with SIRA).
- Partner with Key Stakeholders. Collaborate closely with Operations, Product, Risk, and Regulatory teams to co-create pragmatic fraud mitigations.
- Support Regulatory & Scheme Interactions. Provide expert fraud insights for regulatory inquiries, scheme reviews, and compliance audits with a global lens.
- Challenge the status quo. Proactively identify better ways to manage fraud risk for novel products and channels, balancing regulatory expectations, fraud loss reduction, user experience, and commercial growth.
- Deliver specialized Fraud training. Design and deliver targeted training on emerging fraud typologies, scheme rules, and control frameworks across the business.
Who you are
- You're a seasoned Fraud Risk expert. You have 3+ years of hands-on experience in a fraud role. You have a proven track record designing fraud controls, testing control effectiveness per product/segment, and conducting comprehensive fraud risk assessments (e.g., Issuing Fraud, Merchant Fraud).
- Financial Services is your world. A solid foundation in the FS sector is mandatory. Deep expertise within the payments industry—specifically acquiring/issuing ecosystems, scheme rules, and fraud typologies—is a significant advantage and will enable you to accelerate in your new role.
- You're curious and stay ahead of the curve. You genuinely enjoy keeping up with the latest Fraud trends, emerging threat vectors, and regulations, thinking critically about how they apply in a fast-scaled platform.
- You connect with people and challenge ideas. You thrive in working with different teams and can explain complex fraud or compliance topics simply. You're not afraid to question the status quo (in a constructive way) to get to the best solution.
- You're a natural problem-solver. When faced with a new product proposition or a tricky fraud control gap, your first instinct is to dig in, analyze the data, figure it out, and drive a pragmatic solution. You can juggle multiple projects without losing sight of the goal.
- Clear communication is key to everything we do. You speak and write English fluently.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
Please note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of the Netherlands. We do not offer remote-only roles.
