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Boston, Massachusetts, United States
Onsite
Location - Boston, MA
Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most "AI support" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not "savings if you use it well," but savings because the agent did the ticket instead of a person. That's the pitch you get to walk into every enterprise deal with.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring
As a Senior GTM Growth Engineer at Maven AGI, you will be accountable for generating qualified enterprise pipeline through systems you personally build and operate. You will turn account, customer, intent, and relationship signals into data products, agents, workflows, and measurable experiments that help Maven reach the right buyers at the right time.
You will own the full operating loop from idea and data through personalized action, CRM attribution, measurement, and iteration. The goal is simple: build systems that generate qualified meetings, improve meeting-to-opportunity conversion, and create pipeline that Sales accepts.
This is a hands-on builder role, not a CRM administration or campaign operations position. You will report to Will, with a dotted line to Eugene alongside Maven's Agentic Engineers. Will owns commercial priorities and business outcomes; Eugene will own the Agentic Engineering craft bar and technical development. We are hiring at the Senior level and may consider Staff scope for an exceptional software-heavy candidate.
Build and operate signal-to-pipeline systems across account selection, enrichment, research, personalization, outreach, routing, CRM capture, and attribution.
Create highly personalized email, LinkedIn, and executive outreach workflows that use clear evidence instead of high-volume, generic messaging.
Combine tools such as Clay, Apollo, Salesforce, LinkedIn, and external data providers with custom Python or TypeScript services.
Develop account and buyer signals from funding, hiring, leadership changes, AI and customer support initiatives, website intent, product usage, and Maven's relationship graph.
Build research and rep agents that assemble account context, recommend the right people and relationship paths, draft useful messaging, and surface next-best actions.
Create focused founder and executive outreach queues for opportunities where senior involvement has the highest expected value.
Run a high cadence of GTM experiments, keep the winners, stop weak plays quickly, and document what the team learns.
Instrument the full funnel from signal and outreach through meeting, opportunity, and ARR so Maven can distinguish activity from real pipeline contribution.
Operate what you build, including data quality, observability, failure handling, cost, deliverability, and ongoing iteration.
Partner directly with Sales, Marketing, RevOps, executives, and engineering teams while retaining clear ownership of the system and outcome.
You have shipped production software or durable internal products in Python or TypeScript.
You are comfortable with APIs, webhooks, SQL, data models, integrations, and LLM or agent workflows.
You can turn an ambiguous commercial problem into a working system, a measurable experiment, and a clear recommendation.
You understand ICPs, buying signals, personalization, funnel quality, and enterprise sales well enough to make sound product and prioritization decisions.
You work well with Sales, Marketing, RevOps, and executives, and you can push back constructively when the evidence points in a different direction.
You take responsibility for instrumentation, data quality, failures, cost, and iteration after launch.
You communicate clearly about how a system works, why you built it that way, what tradeoffs you made, and whether it is producing a business result.
Experience in GTM engineering, growth engineering, or product engineering inside a GTM team.
Experience as a technical founder or operator who personally built the systems behind a commercial motion.
Hands-on experience with Salesforce, Clay, Apollo, LinkedIn, enrichment providers, orchestration tools, or related GTM infrastructure.
Experience building relationship graphs, intent models, scoring systems, research agents, or personalized outbound products.
Experience operating AI-assisted workflows with appropriate human review, permissions, data-quality controls, and measurement.
Sales accepts qualified meetings generated by systems you built and operated.
Those meetings convert into opportunities at a healthy and improving rate.
Signal quality and personalization improve because each play has clear hypotheses, instrumentation, and feedback loops.
Sales and executive users trust the recommendations and use the workflows in their weekly operating rhythm.
The underlying systems remain reliable, observable, cost-conscious, and easy to improve as Maven's GTM motion evolves.
We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.
We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.
We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.
100% of medical, dental, and vision premiums covered for you, 80% for family
HSA and FSA plans available
Unlimited vacation and 100% paid parental leave
Free lunches, onsite gym, and commuter benefits for in-office employees
$1,000 home office stipend and $5,000/year for continuing education
Competitive salary, comprehensive benefits, and meaningful equity
~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale
Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.
Join us in changing the face of enterprise customer support.
