As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.

SUMMARY
Q2 is seeking an HRIS Administrator to serve as a functional and technical subject-matter expert for the Benefits and Absence modules within our Workday HCM platform. In this role you will own the day-to-day configuration, administration, and integrity of these modules while partnering closely with Total Rewards, Benefits, and Leave Administration leadership to deliver a seamless employee experience. This role works as a paired backup with the Payroll and Time Tracking Administrator, so experience with Workday Payroll and Time Tracking is a plus. You bring proven Workday hands-on expertise and are motivated to drive continuous improvement across the HR technology landscape.

RESPONSIBILITIES

Systems Analysis, Configuration & Technical Excellence

• Maintain and administer Workday Benefits and Absence modules, including benefit plans, eligibility rules, open enrollment and life event configuration, leave plans, and accrual rules; serve as the primary functional and technical expert for these domains.

• Design and configure multi-step business processes, and lead end-to-end testing cycles for annual open enrollment, plan year changes, and leave policy updates, confirming downstream impacts with stakeholders.

• Troubleshoot and resolve Workday configuration, calculation, and reporting issues by designing durable fixes and evaluating cross-system impacts using systems thinking.

• Provide backup support for Payroll and Time Tracking module administration, partnering with the Payroll and Time Tracking Administrator to ensure continuity of coverage.

Data Integrity & Quality

• Ensure data accuracy and system integrity across Benefits and Absence, including enrollment audits, deduction reconciliation with Payroll, and carrier and vendor eligibility reconciliation; lead audit data work and implement data quality improvements.

• Write, maintain, and support standard and custom Workday reports and dashboards; ensure system outputs comply with controls and proactively surface insights to stakeholders.

• Maintain comprehensive system documentation, including configuration workbooks, test results, and help guides across all assigned modules.

Integrations & Vendor Partnership

• Support and monitor benefits carrier and vendor integrations (such as medical, dental, vision, 401(k), HSA/FSA, and leave management vendors); resolve file errors, eligibility discrepancies, and enrollment mismatches.

• Partner with benefits brokers, carriers, and third-party administrators on annual plan changes, regulatory updates, and data feed requirements.

Process Optimization, Automation & Continuous Improvement

• Review, assess, and recommend improvements to HRIS workflows, user experience, and system processes; design scalable solutions that reduce manual effort and drive operational efficiency.

• Design and implement multi-step automations that streamline HR workflows; integrate AI-enabled tools to improve accuracy and delivery speed.

• Develop and maintain end-user procedures, guidelines, training materials, and documentation; own training design and delivery for open enrollment, system updates, and platform change readiness.

Cross-Functional Collaboration & Customer Partnership

• Lead requirements definition and solution validation with HR, Benefits, Leave Administration, Payroll, and business stakeholders; serve as a trusted advisor recommending system improvements grounded in user feedback and business needs.

• Lead project workstreams for Workday module implementations and enhancements, aligning system decisions to project goals and driving cross-functional alignment.

• Facilitate strong business partnerships with internal stakeholders, keeping all relevant parties informed, enabling meaningful feedback loops, and representing the HR Technology team with excellence.

EXPERIENCE AND KNOWLEDGE

• Bachelor's degree or equivalent years of experience in Human Resources, Information Systems, or a related field.

• 5+ years of HRIS experience with a strong focus on Workday Benefits and Absence module configuration and administration.

• Strong understanding of HCM design, structure, functions, and processes, including business process workflows, advanced reporting capabilities, and overall system compliance.

• Working knowledge of the following HR business domains: Benefits Administration and Absence/Leave Management, including applicable regulations (such as ACA, ERISA, COBRA, FMLA, and state and local leave laws).

• Organized, detail-oriented, and effective communicator capable of translating complex technical configurations into clear guidance for HR and business stakeholders.

• Self-starter with a strong desire to seek optimal solutions, share discoveries with colleagues, and drive exceptional results.

• Excellent customer service skills and enthusiasm for developing strong partnerships with internal users and leadership.

• Experience with management of SOX/internal compliance audits preferred.

• Experience with Workday Payroll and Time Tracking modules is a plus, as this role will provide backup support for those functions.

• Experience supporting global Benefits and Absence programs across multiple countries and diverse employee populations preferred.

• Experience working on HRIS or HR Operations teams in a global company, including supporting system configuration and end-user training across geographies preferred.

• Familiarity with HR technology integrations, including benefits carrier feeds, payroll, leave vendors, and third-party systems preferred.

This position requires fluent written and oral communication in English.

Health & Wellness

• Hybrid Work Opportunities

• Flexible Time Off 

• Career Development & Mentoring Programs 

• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents 

• Community Volunteering & Company Philanthropy Programs 

• Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.