Key Responsibilities
1. Performance Management & MBO Administration
- To support and prepare the administration work of Beginning of the Term, Mid-Term and End-Term MBO cycles across SSC departments with Hiring Manager.
- Together with HR manager to ensure quality goal setting, calibration, and performance discussions with HODs.
- Monitor completion and quality of performance reviews.
- Support performance improvement discussions and development action planning.
- Ensure consistency and fairness in performance management processes.
- Provide analysis and recommendations on performance trends and talent risks.
2. Talent Management & Succession Planning
- Together with HR Manager to drive Individual Development Plan (IDP) implementation and follow-up.
- Support talent identification and succession planning discussions.
- Track high-potential talent and key talent pipelines.
- Support promotion and development assessment processes.
3. HQ Recruitment & Workforce Planning
- Supporting end-to-end hiring for headquarter positions (Assistant Manager and below).
- Screen and shortlist candidates and manage interview coordination.
- Ensure effective onboarding and integration of new employees.
- Support quarterly workforce planning reviews.
4. Employee Relations & HR Business Partnering
- Conduct regular HR clinics and employee touch-base sessions.
- Provide guidance on employee relations matters.
- Support disciplinary cases, performance concerns, and employee engagement initiatives.
- Recommend interventions to improve engagement, productivity, and retention.
5. Workday & HR Operations
- Manage HR workflows including confirmation, transfer, resignation, and staffing changes.
- Monitor leave balances and attendance-related issues.
- Conduct WFS (attendance) audits and support compliance requirements.
- Administer probation and confirmation processes.
- Ensure HR documentation and reporting accuracy.
Job Requirements
- Bachelor's Degree in Human Resources, Business, or related discipline.
- Minimum 4 years of HR Business Partner experience.
- Experience in performance management, MBO administration, employee relations, and talent management.
- Strong stakeholder management and influencing skills.
- Ability to analyze workforce trends and recommend solutions.
- Strong communication, facilitation, and presentation skills.
- Experience with Workday and HRIS systems preferred.
- Strong attention to detail and ability to manage multiple priorities.
