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Sydney, New South Wales, Australia
Hybrid
This is a technical role at the intersection of identity engineering and managed services operations, focused on delivering and running enterprise-grade Okta platforms.
You'll take ownership of the customer's identity platform, working collaboratively with Versent engineers, customer architects, and the wider Versent organization to operate and uplift complex Okta environments end-to-end. This includes solution design, BAU support, and platform releases.
As the primary point of continuity and accountability, you'll drive platform stability, quality, and strategy—proposing and championing improvements while leveraging Versent's specialised engineering teams, operations support, and subject matter experts. You'll partner closely with the customer to understand evolving needs and translate them into platform enhancements.
You'll operate in an Agile delivery model with true ownership from inception through to completion, bringing a collaborative, customer-first approach that strengthens both the delivery team and the ongoing customer relationship.
WHAT YOU'LL DO
Own the day-to-day technical health of a customer's Okta tenant — BAU administration, change governance, release management, monitoring, and incident ownership, and participation in a rostered on-call rotation
Contribute to the design and implementation of Okta SSO, MFA, Lifecycle Management, and Okta Identity Governance (OIG) workstreams
Act as the trusted technical voice for the customer — advising on Okta roadmap relevance, IGA maturity, and identity-first security design
Maintain operational runbooks, contribute to service reviews, and ensure the environment is always in a supportable state
Help, guide and advise engineers and associate engineers on the engagement
WHAT WE'RE LOOKING FOR
Must have
Advanced Okta platform knowledge — SSO, MFA, Adaptive MFA, Lifecycle Management, Universal Directory, Identity Governance (OIG)
Deliver infrastructure-as-code using the Okta Terraform provider and contribute to CI/CD pipelines for config management
Experience in delivery and support of IGA platforms including Lifecycle Management and Identity Governance.
SAML 2.0, OAuth 2.0, OIDC, SCIM 2.0 — design and troubleshooting
Okta System Log, SIEM integration (Splunk, Datadog, or Sentinel)
Experience delivering in an Agile managed services environment
Nice to have
Okta Terraform provider — advanced config management and drift control
Auth0 by Okta — B2C/B2B tenant configuration and custom flows
Exposure to AWS Cloud
Ping Identity (PingFederate, Ping Access) migration/coexistence scenarios
Forgerock (By Ping identity)
Life at Versent
We're a diverse team of motivated humans who think outside the box and strive to deliver what others might consider impossible. At Versent we truly care about our people and put real focus on cultivating a culture of learning, collaboration and growth. We provide our teams with the space, trust, and support, to deliver the best work of their careers. To enable this, we have a culture that places a high value on continual feedback, excellence, and invention anchored in customer success.
We also offer our team:
Flexibility: We give you the freedom to excel, providing as much autonomy and flexibility around when you work so you can manage your time in a way that best suits you to get the job done.
Learning: We are passionate about continuous improvement and care about you investing in and developing your craft. Our Craft 180 Program is a holistic strategy for ongoing, meaningful skill and capability development with an ultimate goal to create an environment where people can learn and contribute in different ways to develop, practice and become masters of their craft.
Access to Benefits That Fit Your Life: From salary packaging and purchased leave to novated leasing options, we offer a range of benefits designed to suit different lifestyles and priorities. There’s something for everyone.
Health & Wellbeing Programmes: We focus on you as a whole person, with wellbeing initiatives that are to support you mentally, physically, emotionally and financially.
Connection: Regular social activities across your team and the organisation.
Recognition: We offer several reward & recognition programmes to acknowledge the amazing work that you do!
Career opportunity: We provide the opportunity to work on diverse projects and initiatives that enable you to create a brilliant career.
At Versent, we don't adhere to a one-size-fits-all hiring strategy. We understand that you might not fulfill all the criteria for this position. Our celebration of diverse perspectives isn't just a value, it's a way to gain an edge. If you believe this opportunity is where you can thrive, don't be shy and apply!
If you require any accommodations throughout the interview process, please get in touch with us by emailing careers@versent.com.au.