26WD101684
Position Overview
The Autodesk Enterprise Customer Success organization is looking for an accomplished, and enthusiastic individual to join our Consulting Services team as a Senior Implementation Consultant for construction in Japan. As a Senior Implementation Consultant, you will use your construction industry and technical knowledge to help our customers put design, engineering, and construction solutions into real-world. While we support hybrid work, you will need to travel to our customer site and required to come to office when required.
You will report to a consulting manager and work directly with our customers to offer consulting services including process improvement and implementation strategies, software training, configuration, mentoring and technical guidance. Providing these services will ensure customers are maximizing the value from their investment in Autodesk technologies and ensuring the success of transformational changes to their business. You will also track the value of the solutions we deliver and the scale at which they are adopted.
Responsibilities
- Work with Autodesk's customers to implement construction solutions related to document management, data management, field workflows and handover/ turnover Analysis, improvement and implementation of processes and workflows
- Lead consulting engagements with customers, and document the value delivered during those engagements
- Apply Autodesk product sets to detailed industry requirements and workflows
- Configure solutions based on product capabilities and customer requirements
- Guide customers in the best application of Autodesk products; define and document detailed use cases
- Define migration approach of customer data and standards into Autodesk products
- Collaborate with customers, external partners, and Autodesk team members to provide solutions and resolve technical issues
- Provide feedback to service line management and product development groups on client experience for product and process improvements
- Collaborate with Autodesk account teams to define Customer Success Plans and customer engagements
- Provide mentoring to customers to improve adoption
- Provide mentoring to partners to promote the scalable delivery of related services
- Contribute to task estimation and scoping including scope clarification with customers
Minimum Qualifications
- Bachelor's degree in architecture, construction management or engineering (or equivalent experience)
- Five years of hands-on experience in the construction industry, with a focus on the delivery of digital solutions across a business enterprise
- Experience of the following construction industry processes: Preconstruction / Document Management / Project Management / Quality Management / Safety Management / Handover / Work Packaging Experience conducting workshops, facilitating meetings, and delivering presentations to teams and customers
- Demonstrated abilities related to strategy, innovation, project management, change management, business process optimization, and communications
- Experience guiding decisions and closing on issues
- Experience working with diverse technical, sales, and project delivery teams
- Know how to operate under structured project management
- Can break down complex topics into a common language understandable by non-technical/business-oriented audiences
Preferred Qualifications
- Autodesk product expertise (Autodesk Construction Cloud, BIM 360, Revit) and experience using them Knowledge of competitor solutions in the construction industry
- Advanced experience developing and allowing workflow processes between architects, designers, engineers, contractors, and owners
- Experience developing and sustaining a digital delivery solution portfolio
- Experience driving change at the enterprise level Familiarity with ISO 19650
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
In-Person Onboarding and Identity Verification
This role may require in-person onboarding and/or in-person ID verification.
