Senior Information Systems Engineer

Beaker is Red Hat's internal bare-metal provisioning and hardware testing platform, spanning six global data centers. You'll join a four-person ops team responsible for production reliability and platform modernization — migrating from legacy VMs to OpenShift, hardening for ESS compliance, and building automation and observability.

The role starts hands-on with operations (patching, Lab Controller deployments, ServiceNow tickets, vulnerability remediation) and shifts over time toward containerization, CI/CD pipelines, infrastructure-as-code, and monitoring.

What You'll Do

• Platform operations: Maintain uptime across multi-site Beaker environments; deploy and manage Lab Controllers (Python 3); execute biweekly patching cycles; triage ServiceNow tickets and provide Slack-based support to QE teams

• Modernization: Contribute to OpenShift migration of Beaker components; build and deploy containerized workloads with Podman; improve GitLab CI/CD pipelines; support the Python 2 → 3 migration

• Observability: Help roll out Datadog (replacing SignalFX) — agent deployment, alerting, dashboards

• Security & compliance: Drive ESS V10 attestation across patching, hardening, authentication, encryption, and egress monitoring controls; triage and remediate vulnerabilities

• Automation: Maintain and extend Ansible playbooks for provisioning, patching, and configuration management

What You'll Bring

• 5+ years Linux systems engineering with strong RHEL experience (7/8/9)

• Ansible — playbooks for provisioning, patching, and deployment automation

• Container operations with Podman — build, deploy, troubleshoot

• Python — comfortable reading and modifying Python codebases

• Networking fundamentals: DNS, DHCP, PXE/iPXE, TFTP, HTTP/S, SSL/TLS

• Multi-site data center operations experience

Nice to Have

• OpenShift / Kubernetes hands-on experience

• GitLab CI/CD pipeline design

• Datadog or Prometheus/Grafana

• Kerberos keytab management

• ServiceNow ITSM and vulnerability management workflows

• PostgreSQL administration

• Red Hat certifications (RHCSA, RHCE, RHCA)

#LI-SM1

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

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