Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
LOB Description:
The Network Services organization is seeking an experienced Senior Technology Manager to join the Program Governance and Compliance (PGC) team. This people manager role will directly lead a team of network security engineers to deliver a series of functions and services within the Perimeter Security technical domains. The individual in this role will provide leadership across the technical team, define the strategy, planning and oversight for the adequate execution and performance of engineering functions, critical compliance programs and business as usual activities. As a technical leader, will oversee the team in the delivery of compliance programs including but not limited to the firewall rule review and remediation, entitlements, and configuration management programs, security consulting services, engineering support to major incidents and projects. This role will manage the governance, compliance, process development and reporting of these functions and services.
Job Description:
This job is responsible for leading the most complex technical designs that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of the most complex technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include consistently looking for opportunities to improve the reliability and efficiency of implementing the services, and influencing a culture of innovation and continuous improvement.
Responsibilities:
- Serves as a consultant on a broad range of technologies, platforms, and vendor offerings to drive targeted business outcomes
- Develops software solutions to address manual and repeatable work or inefficient processes and contributes to the technology strategy for end-to-end engineering solutions and provides feedback to the architecture teams
- Translates business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
- Participates in various steering committees for technical and infrastructure service domains
- Leads the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
- Mentors and guides team members to ensure system design technology solutions comply with enterprise system design and engineering standards
- Creates an inclusive and healthy working environment and help to resolve organizational impediments/blockers
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
- Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
- Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
- Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
- Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
- People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
- Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
- Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
- Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications- Program and People Management, strong technical background in firewall and proxy administration, working knowledge of perimeter and internal network architecture
- A minimum of 10 years of experience required with at least 5 years of people management and/or technical leadership experience.
- Experience in large and complex enterprise network environments. Experience working for the financial industry is a plus.
- Ample technical experience within network, network security, cybersecurity or similar technical domains leading network engineering, operations, or implementation teams.
- General experience with network security technologies such as firewalls, intrusion detection, threat mitigation, web content filtering, etc.
- Ability to analyze complex processes applying analytical thinking and methodical processes that require in-depth analysis and evaluation of various factors and criteria.
- Proven ability leading large strategic projects and initiatives providing technical direction and expertise and owning various deliverables throughout the project lifecycle.
- Proven ability to manage and coordinate complex technical processes and communicate across different levels of the organization including technical, managerial, business executives, and vendors.
- Excellent oral and written communications. Must be able to communicate at all organizational levels. Strong communication skills to work directly with executive management.
- Good understanding of fundamental networking concepts and protocols including TCP/IP, HTTP/HTTPS, SSL, DNS, NTP, DHCP, etc.
Desired Qualifications- Experience managing network or network security compliance, risk functions and/or audits is highly preferred.
- Strong attention to detail and ability to follow an existing refined process, while also seeking continual improvements. Assess and advise of solutions to improve processes.
- Excellent time management and organizational skills and experience establishing guidelines in these areas for others
- Understanding of ITIL processes such as request management, change management, incident management and problem management.
- CISSP, CCSP, Security+ or similar technical certifications are highly desired.
Skills:
- Adaptability
- Business Acumen
- Production Support
- Solution Design
- Stakeholder Management
- Automation
- Influence
- Innovative Thinking
- Solution Delivery Process
- Technical Strategy Development
- Application Development
- Architecture
- Collaboration
- Project Management
- Result Orientation
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - VA - Richmond - 8001 VILLA PARK DR - VILLA PARK OPS CENTER BLDG C (VA2100)
Pay and benefits information
Pay range
$151,500.00 - $185,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
