Senior IT Engineer

Accountabilities:

• Lead complex IT and security projects from requirements gathering and solution design through implementation, testing, documentation, and delivery.
• Maintain project plans, timelines, milestones, and status reporting while coordinating stakeholders and concurrent workstreams.
• Design, implement, and strengthen security across the Microsoft 365 E5 ecosystem, including Defender, Sentinel, Entra ID, Purview/Compliance, and Intune.
• Develop detections, alerting rules, and automated response playbooks in collaboration with internal security teams and external MDR/SOC partners.
• Improve Microsoft Secure Score, device compliance, and Conditional Access posture while driving remediation of identified risks.
• Administer and enhance Microsoft 365 and business applications, including Workday, Zendesk, and collaboration and productivity platforms.
• Design integrations between systems such as Workday, Salesforce, Entra ID, and Microsoft 365 to support identity lifecycle management, provisioning, and data flows.
• Partner with cross-functional teams to architect scalable solutions that use AI and integrations to improve business processes and workflows.
• Automate recurring IT and security processes using PowerShell, Power Automate, Microsoft Graph API, and AI tooling.
• Engineer and maintain endpoint management standards, device images, application packaging, and policy baselines across Windows and macOS using Intune.
• Collaborate with Compliance, Legal, and Security to align technology environments with SOC 2, ISO 27001, and other accreditation requirements.
• Support the evaluation of new technologies, software, integrations, and vendors with a focus on reducing risk, cost, and manual effort.
• Support incident response, business continuity, and disaster recovery exercises, including technical execution and post-test documentation.
• Create and maintain technical designs, implementation specifications, runbooks, and knowledge base documentation.
• Serve as a technical escalation point and subject matter expert for IT Support and Systems Administration teams.
• Contribute to day-to-day IT operations, including escalated troubleshooting, system maintenance, user support, and recurring administrative activities.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
• 4+ years of professional experience in IT engineering, systems administration, infrastructure, or a related role supporting a global user base.
• 2+ years of experience leading IT or security projects involving planning, stakeholder management, and delivery of concurrent workstreams.
• Demonstrated experience delivering security-focused initiatives within a Microsoft 365 E5 environment.
• Hands-on administration experience with Microsoft 365, Entra ID, Intune/Endpoint Manager, Defender, Purview/Compliance, and Sentinel.
• Experience integrating business systems and identity sources, including Workday-to-Entra ID provisioning and identity lifecycle automation.
• Strong scripting and automation capabilities using PowerShell, Microsoft Graph API, and Power Automate.
• Experience delivering AI-enabled or integration-heavy solutions in collaboration with engineering teams.
• Working knowledge of security frameworks and standards including SOC 2, ISO 27001, and NIST 800-53.
• Experience working with MDR/SOC providers and other external security partners.
• Strong troubleshooting and problem-solving skills, with the ability to exercise sound independent judgment and work with minimal supervision.
• Excellent project management, organization, written communication, and cross-functional collaboration skills.
• Ability to translate security and compliance framework requirements into clear, actionable technical requirements.
• Ability to manage evidence deadlines and priorities across multiple concurrent audit cycles.
• Experience using AI tools to automate manual processes, streamline workflows, and improve team efficiency.
• Experience with Zendesk or comparable ticketing platforms and Copilot or other AI tools is a plus.
• PMP, CAPM, or equivalent project management certification is preferred but not required.
• Microsoft security certifications such as SC-200, SC-300, AZ-500, or MD-102, or CompTIA Security+ are preferred but not required.
• Experience working in a private-equity-backed or high-growth environment is a plus.

Benefits:

• Healthcare, dental, and vision benefits.
• Employer-paid life and disability insurance.
• Employee Assistance Program.
• Pet insurance.
• 401(k) plan with employer matching.
• Competitive bonus structure.
• Home office reimbursement.
• Certification reimbursement.
• Personalized career coaching.
• Generous paid time off.
• Paid office closure from December 25 through January 1.
• Vacation bonus.
• Summer hours.