Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
The Senior IT Internal Auditor at Coupang will lead and support global IT risk and control evaluations for Internal Controls over Financial Reporting (ICFR / US SOX) as well as complex IT operational areas. This role requires a tech-forward auditor who leverages data analytics, workflow automation, and AI-driven tools to enhance continuous auditing, evaluate enterprise cybersecurity postures, and deliver high-impact risk insights across Coupang’s cloud-native and engineering environments.
Key Responsibilities
- ICFR & Compliance Governance: Execute reviews of internal control documentation, technical Risk and Control Matrices (RCM), and remediation blueprints in accordance with US SOX, US GAAP, PCAOB, and local Korean compliance standards.
- Global IT Risk & Controls Assessment: Drive risk assessments and technical control evaluations across major enterprise systems, cloud architecture (AWS/GCP), containerized applications, and infrastructure. Evaluate impacts on financial reporting as well as IT operational security, Data Privacy (PIPA), Disaster Recovery, and cyber threat vectors.
- Technical Audit Execution: Design and execute technical testing of IT General Controls (ITGCs), automated application controls, API integrations, identity and access management (IAM), and system-generated key reports.
- AI & Automation Integration: Identify and assist in the implementation of opportunities to automate routine audit workflows and integrate Generative AI / LLM tools for audit
documentation, code reviews, script generation, and control testing enhancement.
- Stakeholder & External Audit Coordination: Communicate technical risk findings clearly to Internal Audit Leadership and business/engineering stakeholders. Coordinate technical testing scopes with external auditors to maximize leverage and optimize audit efficiency.
- Cross-Functional Technical Advisory: Partner with Information Security, DevOps, Engineering, Financial Controls, and IT Compliance teams to identify control gaps, perform root-cause analysis, and oversee engineering remediation through closure.
Basic Qualifications
- Education: Bachelor's degree in computer science, Management Information System, Accounting, Cybersecurity, Data Analytics, or related fields.
- Experience: Minimum of 3 - 5 years of IT audit, cybersecurity audit, or IT risk consulting experience.
- Certifications: At least one active professional certification: CISA, CISSP, CRISC, CISM, CIA, or AWS/GCP Cloud Certifications.
- Language Proficiency: Bilingual fluency in English and Korean (spoken, written, and technical reading/writing).
Preferred Qualifications
- Prior experience working in a fast-paced U.S.- listed tech/e-commerce company or Big 4 IT risk advisory practice.
- Hands-on experience auditing microservices architectures, CI/CD pipelines, containerization (Kubernetes, Docker), or cloud environments (AWS/GCP).
- Experience developing continuous auditing scripts or machine learning models for fraud and anomaly detection.
- Deep knowledge of IT internal control frameworks (COBIT, NIST CSF, ISO 27001, SOC 1/SOC. 2, CIS Benchmarks) and strong hands-on experience evaluating ITGCs, cloud security configurations, and identity governance.
- Proficiency in SQL, Python, R, or advanced analytics platforms (Tableau, Power BI, Alteryx) to extract, transform, and analyze large-scale datasets directly from databases (PostgreSQL, MySQL, Snowflake, BigQuery).
- Familiarity with audit automation frameworks (RPA, script-driven testing) and practical exposure to leveraging AI/ML tools (e.g., LLMs, prompt engineering, automated code analysis) to streamline audit workflows.
- Excellent written and verbal communication skills; ability to articulate complex technical risk scenarios to non-technical stakeholders and defend audit findings constructively under challenge.
- Proven track record of managing multi-threaded technical audit engagements in fast-paced e-commerce or tech environments.
Recruitment Process and Others
Recruitment Process
- Application Review - Job Fit Interview - Focus Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
- Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
- Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
- (Recruiter Note: add in the case of full-time regulars) This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.
- (Recruiter Note: add if probation period is applicable, for example in the case of contract position of 3 months or longer) This is a contract position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
https://www.coupang.jobs/en/privacy-policy
Document Return Policy
- This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
- A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
- A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
- In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
- The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.
