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Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
Hybrid
WHY DEPT®?
We are pioneers at heart. What this means is that we always lean forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.
JOB PURPOSE
In this role, you will own the end-to-end delivery of IT support operations and lead strategic initiatives across the region. You will operate with a high degree of autonomy, serving as a subject matter expert and escalation point for the team. Mentoring junior and SSr engineers is a core expectation of this role.
Our customers are DEPT® employees worldwide, so clear communication is critical when addressing their requests. The ability to explain technical information in layman's terms is highly valued, along with strong customer service skills.
KEY RESPONSIBILITIES
General Responsibilities
A good fit for this role is someone who remains calm and level-headed, handling challenging situations with composure while maintaining a positive attitude. You provide constructive feedback and express concerns professionally, ensuring emotions don't hinder communication or teamwork. You also embrace change as essential for growth and recognize that adaptability is crucial to supporting the team's evolution.
Experience is a plus:
WHAT DO WE OFFER?
WE SUPPORT YOU BEING YOU:
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world, and we always have an open door for your ideas in making the world a better place.
DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.
DIVERSITY, EQUITY & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure if you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
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