Senior Language & Culture Manager

In the agency world, this role is usually called Senior Transcreation or Localization Manager – but let’s not limit ourselves: we think it’s so much more than that. 

If you are looking for a high-ownership, rewarding challenge in a client-facing role, and are ready to share your localisation enthusiasm, embrace innovation, and play an active part within our highly collaborative Language & Culture team, this might be just the role for you.

Curious? Read on!

This position will own Transcreation and Voiceover workstreams for a complex, multi-brand client, requiring high levels of organization, self-driven initiative, the ability to run multiple projects across brands simultaneously, proactive quality ownership, creative and critical thinking and confident communication.

You possess client-facing management experience and in-depth knowledge of project lifecycle from brief to delivery (including but not limited to quoting, briefing vendors, assigning tasks, performing quality checks/delivering/actioning feedback and amends requests/issuing POs, reporting project information and financials), with additional understanding of cross-functional collaboration and production elements that take part in the adaptation process.

You will be ensuring seamless delivery of locally relevant, on-brand copy in multiple languages, for brands with vastly different preferences and requirements, while also helping us build team-wide solutions.
You are familiar and experienced with language industry best-practices regarding translation management systems, translation memories, terminology management, vendor management and have a particular interest in AI and automation.

Ultimately, the role requires strong client and project management skills, creativity, initiative, confident ownership, and commitment to deliver quality at scale in a dynamic and collaborative team environment.

KEY RESPONSIBILITIES 

• Owning account health and day-to-day work for transcreation and VO projects, coordinating and managing delivery of multiple projects for different markets
• Receiving and actioning briefs, defining costs, timings, and allocating tasks accordingly
• Accountable for project budget, status, and reporting on these as required
• Accountable for relationship management with central and local clients, developing and maintaining a positive, trust- and collaboration-based relationship
• Proactively supporting and participating in our L&C roadmap for future-looking solutions
• Admin-related tasks such as updating trackers / managing POs and invoices from linguists

ESSENTIAL

• +5 years of experience in client-facing Translation//VO Management
• Hands-on knowledge of language services workflows and best practice
• Experience with localisation of marketing campaigns for multiple countries, media and channels
• Sharp, precise communication skills 
• Well organised, ability to multitask, attention to detail

DESIRED

• Up to date / interest on recent AI developments in the fields of translation / VO
• TMS tools / Project management software 
• Knowledge of additional languages
• Working awareness of digital production processes
  
  

Sounds like you? Join Monks!

At Monks, you'll join a successful and super-fast-moving company creative people would kill to work for. You’ll have the chance to be part of a truly global company working as one office across teams and time zones with 1,000 Monks and counting. If you’re looking to do great work with great people, apply to join in the fun. In return for your dedication and attention to detail, you’ll get an independent position in an exciting work environment filled with some of the nicest people in the industry.

Monks stands for equal-opportunity employment and welcomes applications from people of all backgrounds. Please be attentive to the requirements and accompany your application with a personal cover letter showing why you’re the right Monk for the role.

 

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