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Senior Lead Engineer - R01570689 at Brillio | Swiftcruit
Salesforce Sales CloudSalesforce Service CloudSalesforce Experience CloudApexLightning Web ComponentsLWCAgentforceSalesforce Data CloudGenesysOpenAI API
Company Location
Mumbai, Maharashtra, India
Remote Work Policy
Onsite
Senior Lead Engineer
Job requirements
Experience Range: With at least 5 years of hands-on experience in Salesforce solution design and implementation, including significant expertise in Sales Cloud and related Salesforce technologies, up to 8 years total. Key Responsibilities:
Design and implement scalable Salesforce Sales Cloud solutions that meet business requirements and adhere to industry best practices.
Lead customization and configuration efforts across Salesforce Sales, Service, and Experience Clouds to optimize sales processes, territory planning, and opportunity management, delivering measurable improvements in efficiency.
Develop and maintain Apex classes, triggers, and Lightning Web Components (LWC), as well as custom agents, to extend Salesforce platform functionality.
Integrate Salesforce with external platforms such as Genesys and Data Cloud, ensuring seamless data flow and robust system interoperability.
Drive adoption and integration of AI technologies, including OpenAI APIs, to enhance automation, insights, and agent productivity within Salesforce.
Oversee territory planning, sales automation, and forecast management using advanced Salesforce features, ensuring accurate and timely reporting.
Collaborate with cross-functional teams to gather requirements, resolve technical issues, and deliver end-to-end Salesforce solutions.
Maintain high-quality technical documentation and mentor junior engineers on Salesforce best practices and emerging technologies.
Required Skills:
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Experience Cloud
Salesforce Platform customization and configuration
Apex programming
Lightning Web Components (LWC)
Agentforce development
Custom agent frameworks on Salesforce
Salesforce Data Cloud integration
Genesys integration with Salesforce
OpenAI API integration with Salesforce
Preferred Skills:
Salesforce Certified Application Architect or System Architect
Expertise with Salesforce Data Cloud advanced features
Hands-on experience with Salesforce DevOps tools and CI/CD pipelines
Knowledge of advanced sales analytics and reporting in Salesforce
Familiarity with multi-cloud Salesforce implementations
Experience with custom agent frameworks beyond Agentforce
Desired Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
