Senior Leader, Parts Fulfillment - US Central

About Us:

BW Packaging is driving performance at the intersection of people, technology, and customer care. As part of the privately held Barry-Wehmiller family, we unite a global team of packaging experts with a clear purpose: People Who Care, Building Solutions that Perform. We take on our customers’ toughest challenges as our own — delivering both innovative and enduring solutions that set the standard for value and performance. Our strength comes from our people and the power of our brands — trusted names in packaging that are known worldwide for engineering excellence, application expertise, and lifetime commitment to customer success. Truly Human Leadership guides our belief that exceptional business results and profound respect for people together provide the foundation of enduring success. We are committed to forging lasting partnerships with our customers, earning their trust through integrity, expertise, and execution. With our full range of packaging solutions and long term partnership and service, we help customers achieve operational excellence today while building the future of packaging together.

 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

 

Job Description:

Job Description

The Senior Leader, Parts Fulfillment provides strategic and operational leadership for Packaging’s aftermarket (AM) parts fulfillment hub, translating Packaging’s global fulfillment model into reliable execution. The Senior Leader is accountable for delivery performance, inventory health, and process discipline that ensures customers receive the right parts with speed, accuracy, and consistency.

 

In addition to hub accountability, the Senior Leader coordinates and accelerates activity at other fulfillment sites to maintain alignment with Packaging standards and customer expectations. Success depends on balancing day-to-day operational execution with building team capability, advancing process standardization, and embedding ERP-enabled practices that strengthen performance and scalability.

 

The Senior Leader partners closely with peers across East, Central, and West in North America, as well as international counterparts, to operate as a cohesive leadership team — ensuring fulfillment practices are consistent, customer experience is seamless, and Packaging delivers a unified standard of service worldwide.

 

Key Responsibilities

Operational Leadership

• Lead aftermarket parts fulfillment operations for the assigned hub.
• Coordinate fulfillment activities with other fulfillment sites, ensuring alignment with Packaging standards.
• Accountable for KPIs including on-time delivery, order accuracy, fill rate, and inventory health.
• Partner with Customer Service, Field Service, and Supply Chain teams to address escalations and strengthen responsiveness.

Process Standardization & Alignment

• Implement standardized fulfillment processes across the hub and other fulfillment sites, aligned with Packaging-wide practices.
• Ensure disciplined ERP usage and reporting accuracy, supporting enterprise enablement and optimization.
• Share insights and practices with peers to strengthen consistency.
• Contribute to continuous improvement initiatives that raise efficiency, cost-effectiveness, and customer satisfaction.

Inventory & Logistics Management

• Oversee inventory health, aligning stock with demand, reducing obsolescence, and supporting availability.
• Collaborate with central supply chain and logistics teams to optimize replenishment and network flow.
• Maintain visibility into stock levels at hub and other fulfillment sites, initiating corrective actions as needed.

 

People Leadership & Development

• Lead a team of fulfillment leaders and managers, reinforcing accountability, clarity, and performance.
• Provide coaching, development, and succession planning for key roles in partnership with People team.
• Foster a culture of safety, care, and continuous improvement across operations.

Regional & Enterprise Collaboration

• Partner with peer Directors, Parts Fulfillment in East, Central, and West as well as international counterparts to align practices, share insights, and strengthen Packaging’s global fulfillment network.
• Serve as a hub voice in Packaging-wide initiatives, providing operational data and perspective to inform enterprise fulfillment strategy.
• Support ERP enablement and future-state capabilities by piloting, refining, and scaling initiatives.

 

Qualifications & Experience

• Bachelor’s degree required, operations, supply chain, or business-related field preferred.
• 7 years of leadership experience in operations, fulfillment, supply chain, or logistics.
• Proven ability to manage high-volume fulfillment operations and deliver measurable KPI improvements.
• Experience with ERP systems and operational reporting tools.
• Strong leadership skills with experience leading leaders and building scalable team capability.
• Lean and/or Continuous Improvement experience strongly preferred.
• Flexibility to take on evolving responsibilities in response to business needs and priorities.

 

Physical Demands (Essential Functions)

·         Ability to sit or stand and work at a desk or workstation for extended periods,

·         Ability to use a computer, keyboard, mouse, and phone for prolonged periods of time.

·         Ability to read information on screens, documents, and presentations and to communicate

verbally and in writing.

·         Ability to work in a variety of environments, including office settings and manufacturing plants.

·         Ability to travel by air, car or train.

 

 

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.  If your experience is close to what you see listed here, please still consider applying.  We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.  Please let us know if you require reasonable accommodations during the interview process. ​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

 

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

 

Company:

BW Packaging