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City of Schenectady, New York, United States
Onsite
Not Available
Senior Learning Technologist and AI Analyst
Pay Status and Classification: Exempt, Regular Full-time, In-Person. This position is not eligible for relocation assistance or visa sponsorship.
Supervisor: Director Of Learning Design & Digital Innovation
Essential Responsibilities and Duties:
Academic Technology Leadership
Serve as the senior technical lead for Moodle, troubleshooting complex issues across enrollments, gradebooks, quizzes, rubrics, permissions, course setup, and academic workflows.
Coordinate with the Moodle hosting vendor, ITS, the Registrar, and other partners on upgrades, data feeds, provisioning, integrations, and cross-system troubleshooting.
Administer third-party teaching and learning tools and LTI integrations with Moodle vendor, including (but not limited to) Perusall, Gradescope, Panopto, Namecoach, Brickfield Accessibility Toolkit, and Zoom.
Provide the escalation point for learning technology issues that exceed first- and second-tier support.
Lead proactive stewardship across the learning technology portfolio through documentation, workflow refinement, risk identification, testing, and knowledge base development.
Oversee the small Production Studio as one of the College’s learning technologies, managing scheduling, software, workflows, and day-to-day readiness so faculty and students can use the space for podcasts, video, and other course-based or co-curricular recordings. Partner with ITS Learning Environments (LE), who maintains and replaces the studio’s A/V hardware, on repairs and equipment planning.
Hire, train, and supervise approximately five Digital Innovation Student Liaisons (DISLs) who staff the Production Studio and support its faculty and student users.
Partner with faculty on course and program work involving the LMS, integrated tools, and the Production Studio.
Build user-friendly documentation and guides that make learning technologies, including the Production Studio, accessible without requiring a one-on-one partnership with LDDI.
AI in Teaching and Learning
Design and facilitate faculty development on learning technologies and generative AI, including workshops and consultations on where AI is reliable, where human oversight is essential, how AI literacy differs across disciplines, and how to design assessments that build students’ capacity to make sound judgements about responsible AI usage.
Lead institutional guidance and policy on AI in teaching and learning (assessment integrity, acceptable use, student AI literacy, responsible integration), in partnership with Academic Affairs, ITS, and faculty governance.
Evaluate AI tools and use cases for fit in specific academic contexts, distinguishing where AI adds value from where it introduces risk, and translate institutional priorities into faculty-facing pathways.
Collaborate on scoped AI initiatives in high-impact courses, grounded in clear teaching needs and aligned with institutional values, and assessed by their effect on student learning and equity.
Build custom, FERPA-compliant AI tools and workflows, including on institutionally controlled infrastructure where appropriate, to address specific teaching and student-support needs.
Track developments in learning technology and AI; pilot tools when opportunities arise.
Perform other related duties as assigned.
Qualifications:
Master’s degree, or Bachelor’s with 5+ years of relevant experience; advanced study in education, instructional design, learning sciences, or educational technology preferred.
Advanced experience with learning technology administration, including tier-3 LMS support, third-party tool integrations, SIS troubleshooting, and work with external hosting vendors.
Excellent written and verbal communication, with the ability to translate between technical and non-technical audiences (faculty, ITS, the Registrar, vendors, and senior leaders).
Experience with faculty development, change management, or training in teaching and learning technologies in higher education.
Working knowledge of student-centered pedagogy, learning design, and accessibility, sufficient to collaborate with instructional designers and engage credibly with faculty on teaching.
Current understanding of generative AI’s capabilities, limitations, and role in education.
Ability to guide faculty on when to use AI, when to design around it, and how to build students’ capacity to evaluate AI inputs and outputs.
Ability to build custom AI tools and workflows within Union’s supported AI suite (Gemini, Gems, NotebookLM), with attention to FERPA, data privacy, and institutional data governance.
Ability to lead strategic evaluation of additional AI platforms, whether commercial or open-source models hosted on Union infrastructure, weighing fit, risk, and trade-offs against institutional values and a human-centered commitment.
Familiarity with audio, video, podcasting, or studio production workflows is helpful but not required. The equipment and software can be learned on the job. This role works in partnership with the ITS Learning Environments (LE) team, who maintains the A/V hardware and handles repairs and replacement.
Experience hiring, training, and supervising student employees, or leading small teams to deliver on a service portfolio.
Strong project management, documentation, prioritization, and collaborative problem-solving skills.
Tools and Equipment:
Moodle and associated learning platforms
Third-party instructional tools
Google Workspace and supported AI platforms
Standard office and collaboration software
Production Studio hardware and software, including A/V recording and editing equipment, OBS Studio, Soundtrap, Adobe Creative Cloud, and Panopto
Academic technology systems adopted by the College
Compensation:
The annual salary range for this position is $78,000-$80,000. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
Location: Schenectady, NY
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
We offer exceptional benefits including:
Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.
E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).