The Role
Fidelity Investments Workplace Investing (WI) organization is seeking an experienced Sr. Software Engineer to join our CVT team within Stock Plan Services (SPS). The selected candidate will provide critical systems and business support on a global team using a Mainframe & Distributed technology stack, with an end goal of high availability and client satisfaction. This position will play a critical role in providing a top-shelf service experience for our clients, as well as for our internal partners, while building and maintain collaborative global relationships with our partners in technology and support organizations.
Education & Experience
· A bachelor’s or master’s degree in computer science, Software engineering or related field
· 8+ years of hands-on experience with mainframe platforms.
· Demonstrated support on a critical mainframe environment, using COBOL, DB2, CICS, JCL, MQ-Series, SQL, and VSAM files.
· Experience in mainframe performance tuning and capacity planning, including ways to reduce I/Os, CPU Time, MSUs, and MIPs, using Strobe, iStrobe, and Platinum Detector
· Experience in navigating in an Oracle database environment for triage purposes
· File format and comparison using File-AID; version management using Endeavor; debugging and unit testing using Intertest and Abend-AID; and job scheduling using Control-M
· Ability to debug and reproduce issues in lower pre-production environments
· Ability to multi-task and stay organized in a dynamic work environment while meeting results
· Knowledge of ETL, Informatica, Java, Python, or other distributed languages is preferred.
· Knowledge of cloud platforms (AWS, Azure, or GCP)
· Experience with monitoring systems such as CloudWatch, Datadog/Splunk, ELK stack
· Knowledge of financial services or equity compensation would be a plus.
· Ability to quickly learn new concepts and technologies to support day to day operations.
· Demonstrate ability to form trusted working relationships with business unit stakeholders through collaboration and enhanced effective communications
· Analytical & detail orientated thought process with the ability to take methodical approach to activities such as problem resolution, designing and solutioning.
· Demonstrated ability to articulate and explain complex problems or solutions to both technical and non-technical stakeholders.
· Develops comprehensive documentation for multiple applications or subsystems.
The Skills You Bring
· Ability to interact/influence/negotiate with stakeholders effectively.
· Ability to work with minimal direction and significant autonomy
· Strong self-starting, analytical, communication, and critical thinking skills
· Strong interpersonal and organizational abilities
· Collaborative working style
· An overriding need to find the underlying cause of things.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.